Senior Software Engineer I - Integration

Ticketmaster•Los Angeles, CA

1d•Remote

About The Position

The Kubernetes Team, part of Ticketmaster's Techops Division and Infrastructure segment, is seeking a Senior Software Engineer I - Integration. This role focuses on automating and improving processes to support global entry and onsales. The team manages core Kubernetes deployments and approximately 60 supporting applications, currently migrating to EKS Hybrid Clusters across AWS and OnPrem Datacenters. The engineer will join an on-call rotation with Principal and Senior engineers to ensure secure, reliable, and scalable systems.

Requirements

Strong experience as a backend or platform software engineer, with exposure to developer tooling or infrastructure automation.
Previous experience as a Kubernetes Admin, or Power User deploying distributed applications to clusters.
Solid programming proficiency in at least one of: Go, Rust, or Python, with willingness to learn others.
Experience building internal APIs, automation tools, or platform services.
Working knowledge of GitLab CI/CD, and infrastructure-as-code tools like Terraform, Pulumi, or Ansible.
Understanding of observability and monitoring principles (e.g., Prometheus, Grafana).
Good grasp of infrastructure concepts with a software engineering approach—this is not an operations or SRE role.
Experience working in Agile environments and comfortable with remote collaboration.
Detail-oriented problem solver with strong analytical and debugging skills.
Self-motivated and comfortable working independently while knowing when to seek guidance.
Passionate about software craftsmanship, clean code, and continuous learning.
Clear technical communicator who can explain complex concepts to both technical and non-technical stakeholders.
Focused on practical solutions that balance ideal design with delivery timelines.
Committed to code quality, testing, and building reliable systems.
Eager to learn and grow, with openness to feedback and coaching from senior team members.
Strong technical curiosity and willingness to dive deep into problems.

Nice To Haves

Certified Kubernetes Application Developer (CKAD) or Certified Kubernetes Administrator (CKA)

Responsibilities

Design and implement backend systems that abstract infrastructure concerns and enable self-service capabilities, focused on integration inside of Kubernetes.
Develop and support internal tools, APIs, and automation frameworks used by infrastructure and application teams.
Write clean, testable, and well-documented code that serves as an example for the team.
Contribute to backend architectures and patterns that scale across infrastructure domains.
Create design documents, system diagrams, and proof-of-concepts for your projects.
Leverage Kubernetes and infrastructure-as-code tools to deliver reusable software components and automation services.
Collaborate with Principal Engineers on architectural decisions and implementation approaches.
Understand Linux and Networking around TCP/IP at the scale of our network.
Partner with team leads to deliver on platform modernization initiatives.
Share knowledge and best practices with team members.
Provide technical guidance to junior engineers and participate in code reviews.
Build backend systems primarily in Go, Rust, or Python, focusing on maintainable, testable, and observable code.
Develop CLI tools, APIs, and services that improve the developer experience.
Use Terraform to integrate with existing infrastructure components.
Apply software engineering best practices to infrastructure automation, including testing and observability.
Work in an Agile environment (SAFe) with scoped work in Jira, delivering on sprint commitments.
Implement security controls and compliance requirements through automation.
Support critical issues as part of the team rotation, with focus on building systems that minimize operational burden.
Troubleshoot real-time and historical issues, with an eye towards long-term solutions.