Senior Software Engineer, Enforce - Safety Processing

Discord•San Francisco, CA

4d•Onsite

About The Position

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. The Safety Processing team builds the infrastructure and decision systems that enable accurate, efficient, and fair content moderation at scale. Keeping our users safe is foundational to everything we do. The Enforce Squad is a newly formed squad within Safety Processing, responsible for the systems that translate safety decisions into real-world actions such as bans, warnings, content removal, and legally mandated reporting. These systems touch every user who violates policy and every piece of content that gets actioned. We're looking for a Senior Software Engineer who can take ownership of complex, critical infrastructure and help us stabilize, scale, and evolve Discord's enforcement systems.

Requirements

4+ years of professional software engineering experience with a focus on backend services and infrastructure.
Strong programming skills in Python
Experience building and operating distributed systems and production services at scale ( use GCP, PostgreSQL, Redis, Pub/Sub, KKV, and gRPC).
Demonstrated ability to own projects end-to-end and deliver results on time, including in ambiguous or transitional environments.
Strong debugging skills and ability to navigate complex, multi-service codebases. Many of our systems have deep interdependencies.
Demonstrated adversarial thinking. The ability to anticipate misuse, edge cases, and system vulnerabilities in systems that bad actors are actively trying to circumvent
Experience being in 24/7 on-call rotations.
Excellent collaboration and communication skills, including experience working across Trust & Safety, Policy, Legal, or Operations stakeholders.
Using Gen AI products, like Claude Code, as part of your daily workflow.

Nice To Haves

Experience with content moderation, trust & safety, enforcement infrastructure, or related problem domains.
Familiarity with Rust
Familiarity with legally mandated reporting pipelines or compliance-sensitive systems.
Experience with workflow automation or decision systems, particularly handler-based or rules-driven enforcement architectures.
Experience with observability tooling, defining SLOs, building dashboards, and instrumenting distributed systems with Datadog or similar.
A strong passion for Discord and making online communities safer.

Responsibilities

Own high impact projects within a complex distributed system from end-to-end that help Safety at Discord scale.
Improve production services that process millions of enforcement decisions per day, including participating in the team's 24/7 on-call rotation.
Apply an adversarial mindset to enforcement systems to anticipate abuse patterns, edge cases, and failure modes in systems that must be accurate, fair, and legally compliant.
Partner with Trust & Safety, Policy, ML, Data Science, and Legal teams to deliver enforcement changes ranging from policy updates to compliance-critical pipeline improvements.
Contribute to measurement foundations by working with Data Science to define and baseline enforcement metrics like recidivism rate, over-enforcement rate, and unintended churn.