Senior Software Engineer - Endpoint Services Portal (Ruby/Rails)
About The Position
The Huntress team is looking for an innovative and highly motivated Senior Software Engineer with excellent problem-solving and communication skills to join our Endpoint Services team. This team is responsible for the core agent and endpoint platform capabilities that power endpoint health, reliability, observability, and troubleshooting at scale, enabling both customers and internal teams to better understand, manage, and support the Huntress Platform. You’ll own and deliver end-to-end portal capabilities across our endpoint platform surface area: designing, developing, and shipping clear, scalable experiences that make fleet health, troubleshooting, and remediation actionable for partners and internal teams. Here, the portal refers to the Huntress application layer used to surface health, troubleshooting, configuration, and remediation workflows, and the agent refers to the software running on customer endpoints that generates the underlying health and diagnostic signals. This includes building portal workflows, views, notifications, and configuration surfaces that turn agent signals into useful customer-facing experiences and internal tooling, reduce support friction, and improve trust in the platform. You will work alongside an innovative and diverse team of problem solvers, partnering closely with agent engineers, Product, and Support. This role sits at the intersection of portal engineering and endpoint/agent engineering, and we’re especially interested in candidates who have experience working effectively across team boundaries to turn backend platform capabilities into clear customer-facing and internal experiences. As a Senior Software Engineer, you’ll lean in heavily on hands-on implementation while also influencing design, shaping portal-side solutions for platform initiatives, mentoring within the team, and helping improve how Huntress communicates health issues and next steps back to partners.
Requirements
- 8+ years of experience developing complex software products or platform capabilities
- 5+ years of experience building production software in Ruby on Rails
- Experience with relational databases such as Postgres and ORMs such as ActiveRecord
- Experience building customer-facing or internal platform capabilities that translate backend systems, health signals, or operational workflows into scalable product experiences
- Excellent technical, diagnostic, and troubleshooting skills in distributed systems and production environments
- A strong sense of ownership and responsibility for delivering high-quality, maintainable software
- Experience working across team boundaries, especially in roles that connect backend or platform systems with customer-facing product, portal, or operational experiences.
- Experience using AI coding agents to accelerate development
- Interest in broadening into endpoint development, with the capacity and willingness to learn the agent-side domain over time
Responsibilities
- Design, develop, and maintain end-to-end portal solutions, primarily in Ruby on Rails, that support endpoint health, troubleshooting, and remediation workflows
- Own delivery, quality, reliability, and maintainability of portal-side features within Endpoint Services’ domain
- Build and improve portal workflows, views, notifications, and configuration surfaces that make agent health signals actionable at fleet scale
- Partner closely with agent engineers to translate backend health signals, diagnostics, and platform capabilities into effective customer-facing and internal experiences
- Collaborate with product management and stakeholders across the organization to break down endpoint and platform requirements into well-scoped technical work
- Contribute to technical design discussions and propose practical solutions that balance usability, correctness, maintainability, and delivery speed
- Write high-quality, well-tested code; participate in code reviews; and help raise the bar for engineering excellence on the team
- Partner with Support and customer-facing teams to improve troubleshooting workflows, reduce investigation friction, and help resolve production issues
- Collaborate cross-functionally with other teams to define the data models, internal APIs, and interfaces needed to support scalable portal experiences
- Help shape user-facing experiences around fleet health visibility, degraded state surfacing, partner notifications, and remediation guidance
- Help drive larger efforts by breaking down ambiguous problems, validating designs, and serving as a technical point of contact for stakeholders
Benefits
- 100% remote work environment
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for all full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
