Senior Software Engineer – Back End

Tillster•Los Angeles, CA

3h•$150,000 - $180,000•Hybrid

About The Position

Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers. We are looking for a Senior Engineer (bordering on Architect) to own and evolve the payment-terminal platform behind our kiosks: a layer of 40+ integrations spanning card-present terminals, semi-integrated and cloud processors, and cash automation. You will re-architect this into a modular, pluggable SDK so internal teams and external/third-party developers can build new integrations against a stable, versioned contract without forking the core, and you will stay hands-on, implementing new integrations down to the wire-level protocol.

Requirements

6+ years back-end engineering with strong Java (the platform is multi-module Maven/Java on Spring) and solid OOP and distributed-systems design.
Demonstrated experience designing extensible / plugin / SPI-based architectures (ServiceLoader, OSGi, Spring plugin models, or public SDKs consumed by other teams or third parties).
Hands-on low-level device and protocol experience: serial and/or USB communication and binary protocol implementation (TLV, BCD, bitmaps, length-prefixed fields, state machines). EMV, ISO 8583, ZVT, or OPI a strong plus.
Direct payment-terminal / POS integration experience (Verifone, Ingenico, Adyen, Shift4, FreedomPay, SIX, Nepting, SiTef, Redsys, Worldpay, or comparable), and a clear understanding of integrated vs. semi-integrated models.
Solid grasp of the card transaction lifecycle (auth, capture, void, refund, settlement, reversal) and PCI-DSS boundaries, tokenization, and TLS/mTLS in production.
Track record of technical leadership: leading designs, setting standards, and mentoring engineers.

Nice To Haves

Cash automation and recyclers (Vynamic Cash or similar), end-of-day and reconciliation tooling.
Regional acquiring experience (LatAm, EU, Middle East) and multi-currency payments.
Loyalty, stored-value, gift, or wallet (Apple Pay / Google Pay) integration.
Vendor certification experience with acquirers and processors; 3-D Secure / SCA, fraud/risk tooling.

Responsibilities

Own the payments domain end to end on the kiosk platform: authorize, capture, void, refund, reversal, settlement (EOD), and reconciliation.
Re-architect the platform into a pluggable payment SDK: design the plugin contract and lifecycle (discovery/registration, versioning and backward compatibility, capability negotiation, dependency isolation, per-integration configuration and secrets) on top of the existing PayTerminal SPI.
Design a terminal abstraction that cleanly spans integrated vs. semi-integrated vs. cloud/REST processors and cash devices, so callers code to one model regardless of transport or vendor.
Build the integration test and certification harness (extending the current mock-terminal approach) so a new or external integration can be validated, simulated, and regression-tested before it touches real hardware.
Set platform-wide patterns for correctness in money movement: idempotency, transaction recovery and reversal, timeouts, heartbeat/health, concurrency, and reconciliation, in a system where double-charges and dropped captures are unacceptable.
Design for PCI-DSS scope minimization: tokenization, P2PE, per-processor TLS/mTLS and certificate/key handling, so cardholder data stays out of in-scope services. Partner with security/QSA on audits.
Drive architecture and design reviews, set technical direction for the integration layer, and mentor engineers building integrations.
Implement new terminal integrations end to end, from byte-level protocol (framing, TLV/BMP/APDU, BCD/LLVAR, checksums, ACK/NAK state machines) up to the high-level PayTerminal API.
Work directly with serial (RS-232 / USB-serial via jssc) and USB (usb4java) transports: port handling, event-driven reads, reconnection, and timing.
Integrate high-level and cloud processor APIs (REST/SOAP, webhooks, semi-integrated terminal SDKs) with robust retry, polling, and reconciliation.
Debug live hardware: protocol traces, terminal logs, packet captures, and vendor certification cycles.

Benefits

medical
dental
vision
FSA benefits
Healthcare and Dependent Care reimbursement programs
Employee Assistance Program (“EAP”)
Optum Care 24-hour confidential medical counseling services
ten (10) paid holidays per calendar year
15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years
Eligible part-time employees earn pro-rated PTO
401(k) Plan
college tuition and education assistance programs
Udemy Learning courses
ongoing learning and development opportunities