Senior Software Engineer, AI

NorthNew York, NY
$230,000 - $270,000Hybrid

About The Position

We're looking for a Sr. Software Engineer, AI to own the machine learning and AI efforts across our platform. You'll work directly with our CTO to define and build AI-powered features that will shape Agent North, our customer-facing AI assistant, as well as drive advancements in cost and usage forecasting, financial modeling, and multi-service provider rightsizing. This is a hands-on, senior-level role, perfect for someone who thrives in a fast-moving startup environment, has built ML-powered products before, and is comfortable taking a project from 0 to 1. If you're a high-energy, motivated engineer passionate about LLMs, cloud infrastructure, and deploying AI systems at scale, we'd love to hear from you.

Requirements

  • 5+ years of hands-on experience in ML, AI model development, and infrastructure deployment.
  • Experience deploying ML models at scale on AWS (cloud-based, distributed systems, or edge deployments).
  • Strong programming skills in Python and SQL, with demonstrated ability to write production-quality code.
  • Proficiency with ML frameworks and the judgment to determine when and where to apply them based on data complexity.
  • Ability to move fast and iterate, taking ideas from concept to production.
  • Comfortable with Git.
  • Excellent communication skills, with the ability to clearly convey progress, methodology, solution approach, and results.
  • Strong analytical background, capable of sifting through complex cost patterns and making sense of intricate financial cloud modeling.

Nice To Haves

  • Experience working in a startup.
  • Experience working with financial cloud data across GCP, AWS, or Azure, or complex large financial and logging datasets.
  • Experience deploying models in Amazon Bedrock or on AWS.
  • Experience deploying infrastructure with Terraform.
  • AWS technical certification (or equivalent cloud certification).

Responsibilities

  • Design, build, and deploy ML models for cloud automation and optimization.
  • Work with LLMs, fine-tuning, optimizing, and integrating them into our platform.
  • Develop AI chatbots and customer-facing AI solutions to automate and enhance cloud finance management.
  • Ensure security and compliance in AI model deployment, implementing best practices for secure AI infrastructure.
  • Set up and maintain ML infrastructure across GCP, AWS, and Azure, optimizing for scale and efficiency.
  • Drive ML project development from 0 to 1, making key decisions on architecture, tooling, and implementation.
  • Collaborate with engineering, product, and leadership teams to align AI development with business goals.
  • Experiment with and implement cutting-edge ML techniques, including prompt engineering, model security, continuous evaluation, and monitoring frameworks.
  • Provide thought leadership, driving AI strategy and identifying opportunities to improve and expand North's AI capabilities.

Benefits

  • Unlimited PTO
  • 16 weeks of paid parental leave (birthing parents receive an additional 4 weeks at 50% pay)
  • Two company-wide breaks per year: one around Labor Day and one at the end of the year
  • Aetna Medical PPO plan with the majority of the premium covered by North
  • Dental and vision insurance
  • Flexible spending account (FSA) for health expenses and commuter benefits
  • 30 day sabbatical every 4 years
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