Senior Software Engineer (AI)

Onos HealthSan Francisco, CA
$180,000 - $240,000Hybrid

About The Position

Onos Health is seeking an experienced AI/ML engineer to join their team. The company's mission is to ensure every healthcare dollar is used for high-quality care by building an AI-driven behavioral healthcare platform. This platform helps payers make better decisions and guides members to the right care, making healthcare more affordable. Onos Health is well-funded and collaborates with major health plans. This role offers the opportunity to be part of a category-defining company and contribute to reimagining healthcare.

Requirements

  • 4+ years experience building and deploying applications in production in a backend engineering / data engineering capacity.
  • Relevant experience with developing LLM-based systems for ingesting and evaluating unstructured records for industry-specific use cases and integrating them with user-facing features.
  • Experience with document AI, OCR, or extracting data from visual/scanned content (charts, graphs, tables).
  • Deep understanding of the limitations of using LLMs and the best practices for using them for reliable, consistent, and accurate outputs.
  • Customer obsessed and motivated to build best-in-class models for behavioral health clinical assessments in the healthcare space.
  • A collaborative team player with a focus on delivering measurable results.

Nice To Haves

  • Specifically worked with medical records to evaluate whether a patient’s history meets criteria for evaluations or assessments (e.g., claims authorization or other types of evaluations).
  • Experience wearing multiple hats as a generalist backend engineer.
  • Experience working with data pipelines and Python and related data science/ML libraries.
  • Significant experience working with healthcare data and with HIPAA best practices.
  • Knowledge of modern LLM and ML infrastructure and MLOps best practices.

Responsibilities

  • Develop LLM/NLU systems to process and extract meaningful information from clinical notes and medical documents, classify patients according to level-of-care guidelines, and make accurate recommendations.
  • Own and evolve our LLM evaluation harness, regression gates, and observability to ensure our systems catch accuracy regressions before they reach payers and prove the platform's reliability over time.
  • Extract structured data from visually complex clinical documents, including scanned charts, tables, and graphs using a mix of OCR, multimodal models, and classical ML.
  • Collaborate with backend engineers to integrate AI/ML capabilities seamlessly into the Onos platform.
  • Build and operationalize AI/data pipelines to analyze medical records to streamline clinical assessments and healthcare quality reviews.
  • Benchmark and stress-test LLM systems so evidence extraction and level-of-care classification stay accurate and reliable as criteria, documents, and models change.
  • Develop and optimize a system that ingests complex medical standards of care documents and evaluates provider adherence to guidelines.
  • Design explainable AI solutions that provide transparency into model decisions for healthcare professionals.

Benefits

  • Flexible hybrid arrangement: 2-3 days/week at San Francisco office (Financial District), remote-first culture
  • Unlimited vacation policy
  • Paid parental leave
  • Medical, dental, and vision insurance
  • Pre-tax commuter benefits
  • 401(k)
  • Significant equity as an early employee
  • Direct mentorship from experienced founders
  • Ground-floor opportunity to help build a team and culture
  • Regular team events and offsites
  • Company-provided equipment and home office setup
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