Senior Software Engineer - AI Platform

CaptivateIQ•Nashville, TN

About The Position

CaptivateIQ is building AI capabilities that will transform how enterprises manage sales performance. We're looking for a Senior Software Engineer to join our Agentic SDK team, an internal developer platform that enables product teams across the company to build AI-powered features. This is a technical leadership role on a small, high-impact team. You'll own the technical roadmap for complex AI projects, making architectural decisions that shape how AI gets built across the organization. Working across the full stack, from React/TypeScript frontends to Python backends and LLM orchestration systems, you'll define patterns and best practices that other engineers will follow. You'll lead by example: shipping high-quality code, mentoring teammates, and making challenging technical decisions when the path forward isn't clear. As one of five engineers pioneering AI at CaptivateIQ, you'll have direct influence on team-level outcomes and accountability for alignment to our technical strategy. This is a greenfield opportunity with outsized impact. You'll help establish the foundations of our AI platform while coaching P3 engineers and contributing to the engineering culture that will scale with the company.

Requirements

5+ years of professional software engineering experience with demonstrated progression into technical leadership
Deep proficiency in Python with experience architecting production backend systems (Django strongly preferred)
Strong frontend development skills with React and TypeScript, including experience with complex state management
Significant hands-on experience with LLM APIs and building orchestration systems (agent workflows, tool calling, multi-step reasoning)
Experience designing and implementing MCP integrations, including tool servers, embedding models, and context management strategies
Track record of defining technical roadmaps and leading projects from conception through delivery
Experience mentoring engineers and elevating team technical practices
Strong ability to make decisions under ambiguity and communicate technical trade-offs to stakeholders
Demonstrated curiosity and continuous learning in the rapidly evolving AI/LLM space

Nice To Haves

Experience building internal developer platforms, SDKs, or shared AI/ML infrastructure
Familiarity with LLM orchestration frameworks (LangChain, LangGraph, or equivalent)
Deep expertise in agent architectures: multi-agent systems, tool use, planning algorithms, or memory systems
Experience with prompt optimization, evaluation frameworks, or LLM observability tools (LangSmith, Weights & Biases)
Background in building AI features that shipped to enterprise customers
Experience at a B2B SaaS company scaling from Series B through growth stage
Familiarity with sales performance, commissions, or financial software domains
Contributions to AI/ML open-source projects or technical publications

Responsibilities

Define and own the technical roadmap for complex AI platform initiatives, driving semi-annual and annual milestones
Architect and implement production-grade LLM orchestration systems, including agent frameworks, tool calling, and multi-step reasoning workflows
Design MCP integrations and knowledge management systems, including tool orchestration, embedding strategies, and context optimization
Lead technical design for cross-functional AI features, making challenging decisions when trade-offs are unclear
Establish coding standards, review practices, and architectural patterns for AI development across the Agentic SDK team
Coach and mentor P3 engineers, helping them grow toward senior-level scope and autonomy
Partner with product teams to translate ambiguous business needs into technical solutions, ensuring alignment to company strategy

Benefits

Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
Annual Stipends: Dedicated funds for your professional development and caretaking needs.
Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
Premium Tools: The latest Apple hardware to empower you to do your best work.
Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

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