Senior Software Development Engineer in Test

RBC • Toronto, ON

2d • Onsite

About The Position

AC/BT’s mission is to deliver industry-leading Contact Centre capabilities through cutting-edge technology solutions. Our team is at the forefront of innovation, shaping the future of client interactions in a rapidly evolving landscape. We’re seeking a Senior Software Development Engineer in Test (SDET) to join our Quality Engineering (QE) team and drive automation excellence for AI-powered agentic applications. As a hands-on Senior SDET, you’ll focus on designing and implementing automation solutions to ensure the reliability and intelligence of our next-gen systems. Collaborate in an Agile environment to tackle complex testing challenges, from prompt engineering to end-to-end validation. Elevate quality, drive innovation, and make a direct impact on RBC’s client experience.

Requirements

• 5+ years of Quality Engineering experience in diverse environments (cloud, distributed, mainframe, APIs, databases), with a proven ability to resolve complex cross-functional issues.
• 3–5 years of hands-on automation experience, designing efficient test strategies to reduce manual testing and covering component, integration, and end-to-end scenarios.
• Expertise in testing Agentic applications using LLMs and prompt engineering techniques.
• DevOps proficiency in CI/CD, GitHub Actions, ALM, JIRA, and qTest.
• Automation tools expertise in Selenium, Robot Framework, and SOAPUI.
• Programming skills in Python, Java, C#, SQL, Groovy, PowerShell, and source control tools (Git).
• Experience in Agile/Iterative Waterfall, defining test strategies, and reviewing artifacts (code, automation scripts).
• Knowledge of Service Virtualization (RIT, Wiremock), test data management, and non-SQL databases (MongoDB, PostgreSQL).

Nice To Haves

• Contact Centre technology experience.

Responsibilities

• Design and implement tests across all levels (unit, integration, end-to-end), providing expertise on automation procedures, schedules, and risk mitigation.
• Lead test strategy execution: Drive development of test specifications, data analysis, and timelines to ensure on-time delivery.
• Build automated test solutions using tools like Selenium, Cucumber, JMeter, and TestNG to enhance efficiency and coverage.
• Analyze requirements and system behavior: Create data flow diagrams and define boundary conditions to maximize test coverage.
• Manage test lifecycle: Oversee test execution, defect tracking, and results storage while adhering to agreed processes.
• Support all test activities: Enhance, develop, and execute both manual and automated test scripts, recording and tracking software discrepancies to ensure thorough issue resolution.
• Collaborate cross-functionally: Partner with stakeholders and developers to ensure comprehensive testing, reliability, and performance.
• Mentor SDETs: Guide teams on methodologies, coding standards, and best practices through code reviews and test plan design.
• Document and structure knowledge: Ensure test cases and domain expertise are clearly articulated for seamless team execution.
• Integrate testing into CI/CD pipelines: Embed tests for functional/non-functional validation, monitor results, and resolve issues with developers.

Benefits

• bonuses
• flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Access to a variety of job opportunities across business and geographies

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed