Senior Software Asset Manager

USAA•San Antonio, NC

17h•Hybrid

About The Position

USAA is seeking a dedicated Senior Software Asset Manager with a strong background in software licensing and audit work. This role involves staying updated on software publisher trends, working with multiple stakeholders, presenting clear reports, and analyzing data to optimize software expenditure. The position is responsible for facilitating software acquisition and lifecycle management using Flexera One and ServiceNow, maintaining effective license positions for tier 1 and 2 software publishers, and mitigating compliance risks while maximizing software asset investments. The role provides reporting and management of software assets to drive effective management, value creation, and compliance. It also involves executing, supporting, or leading the creation, maintenance, and validation of software license rules, SaaS utilization, and inventory reconciliation, and driving value creation from license optimization for a complex portfolio of software assets. This is a flexible work environment role requiring 4 days in the office per week and can be based in San Antonio, TX; Plano, TX; Phoenix, AZ; Charlotte, NC; Tampa, FL; or Colorado Springs, CO. Relocation assistance is not available.

Requirements

Bachelor's degree in computer science, management information systems, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of experience developing and analyzing software license contracts and management strategies for tier 1 software publishers.
Experience in conducting software discovery, asset reconciliation, internal and external audits, and license optimization activities.
Advanced user of SAM tools and technology including Flexera or SNOW, and ServiceNow or equivalent enterprise software asset management tools.
Experience negotiating software license contracts that create organizational value and minimize software costs.
Advanced knowledge of IT Asset Management principles and techniques.
Experience in creating analytical and financial models for data-driven decisions.
ITIL and CSAM certification.

Nice To Haves

SAM Tooling: ServiceNow SAM Pro or similar
Software spending analysis
Publisher prioritization strategy analysis
Experience with Data Analysis and Data Visualization.
Experience with Excel
Certification in one of these: CSAM, CISA, CISM, ITILv3, etc.

Responsibilities

Performs software asset management for complex tier 1 licenses during acquisition, management, optimization, and retirement lifecycle phases.
Provides advanced analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms.
Enables efforts supporting business analysis and decision-making processes to establish and maintain effective license positions for on-prem, hybrid, and SaaS software applications.
Executes and oversees processes to manage risk, maintain compliance, and maintain the asset management program.
Executes internal and external software audits to ensure both compliance and optimization.
Provides advice to procurement and legal partners on software asset management, including interpretation of software contracts and licenses.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.