Senior Site Reliability Engineer
About The Position
At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.
Requirements
- 10+ years’ experience in DevOps and/or Site Reliability Engineering roles
- 3+ years' experience with an object-oriented language (preferably Java, .NET or C++)
- Intermediate+ level Linux administration, scripting, and troubleshooting
- Demonstrable knowledge of Observability tools (New Relic, Splunk, DataDog)
- Comprehensive experience with AWS (Amazon Web Services) and its core capabilities(VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
- Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus.
- Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
- Passionate about automation, security, and self-service environments/portals
- Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
- Effective communication skills, both verbal and written.
Responsibilities
- Diagnose and resolve complex application and infrastructure issues
- Participate in our 24x7 on-call rotation, SCRUM, and deployment planning
- Perform Root Cause Analysis (RCA) and provide recommendations for application teams
- Improve availability and reduce customer impact using Industry best observability tools
- Ensure best-practice and security-minded architecture by influencing design decisions
- Create and maintain technical documentation and SOP’s
- Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure.
- Other duties as needed
Benefits
- We are a collaborative, kind, and curious community.
- We honor your flexibility needs with full-time work that is hybrid remote.
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
- We help you prepare for your financial future with our 401(k) plan.
- We prioritize your work-life balance with our unlimited PTO.
- We reward your work with opportunity for growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
