Senior Site Reliability Engineer - EPG

Okta•San Francisco, WA

2d•Hybrid

About The Position

Okta is seeking an experienced Senior Site Reliability Engineer to join their Emerging Products Group (EPG). The EPG team is focused on building highly reliable, scalable, and secure cloud services. They emphasize an automation-first approach, investing in platform engineering, observability, and operational excellence to support rapid and safe development. This role is suited for an engineer who thrives on solving complex, large-scale technical challenges, enjoys building automation, and is passionate about improving the reliability of production systems. The Senior SRE will be a key contributor within the EPG SRE organization, collaborating closely with software engineers, architects, and product teams to design, build, and operate cloud services. The ideal candidate embodies the principle of automating repetitive tasks and has a strong commitment to continuous improvement, operational excellence, and software engineering.

Requirements

Strong experience operating large-scale production services in AWS and/or GCP.
Deep expertise with Linux and Kubernetes in production environments.
Experience troubleshooting Kubernetes networking, storage, scheduling, scaling, and workload lifecycle issues.
Extensive experience with Infrastructure as Code technologies such as Terraform and Helm.
Strong software engineering skills in Golang and/or Python.
Experience building automation and internal engineering platforms.
Experience operating and troubleshooting distributed data platforms such as PostgreSQL, Redis, OpenSearch, MySQL, Cassandra, or similar technologies.
Strong understanding of cloud networking fundamentals including DNS, load balancing, ingress, TLS, service networking, and traffic management.
Experience with observability platforms, monitoring strategies, and production telemetry.
Experience with or strong interest in AI-assisted engineering and operational automation.
Strong expertise operating customer-facing production systems subject to SLA.
Experience leading incident response and driving operational improvements.
Deep understanding of reliability engineering concepts including SLIs, SLOs, error budgets, and capacity planning.
Strong understanding of CI/CD pipelines, deployment strategies, and automation-first operational practices.
Proven ability to balance reliability, scalability, security, and engineering velocity.
US Person (US Citizen or Green Card Holder) to meet FedRAMP compliance and security clearance standards.
Understanding of cloud security fundamentals, IAM, secrets management, and secure infrastructure design.
Demonstrated success contributing to complex engineering initiatives.
Strong collaboration and communication skills.
Experience working effectively within globally distributed engineering organizations spanning multiple timezones and cultures.
Experience collaborating with engineers and contributing to technical capabilities within an organization.
Ability to influence technical direction through expertise, partnership, and execution.

Nice To Haves

Experience implementing operational controls, compliance standards (e.g., FedRAMP, SOC2, HIPAA), and best practices in highly regulated or security-sensitive government cloud environments is highly preferred.
Experience operating SaaS platforms serving large-scale customer workloads.
Experience working within Kubernetes-based microservices environments.
Experience supporting globally distributed production environments.
Experience with GitOps and ArgoCD.
Experience implementing AI-assisted operational tooling or automation workflows.

Responsibilities

Design, build, and operate large-scale cloud infrastructure and production services.
Participate in a global on-call rotation supporting highly available customer-facing systems.
Participate in incident response efforts and drive post-incident reviews focused on systemic improvements.
Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
Partner with engineering teams to improve service availability, scalability, performance, and resilience.
Ensure all infrastructure and operational practices adhere to strict FedRAMP compliance and security mandates, maintaining continuous audit readiness.
Continuously improve observability through metrics, logging, tracing, dashboards, and alerting.
Develop software, automation, and infrastructure using Go, Python, Terraform, and related technologies.
Eliminate operational toil through automation, tooling, and platform engineering.
Improve deployment safety and operational workflows through CI/CD and GitOps practices.
Collaborate on modernizing existing workloads and aligning them with evolving platform capabilities.
Build self-service platforms, operational guardrails, and automation that improve developer velocity while maintaining reliability and security.
Support complex reliability initiatives spanning multiple engineering teams.
Guide engineers in adopting operational best practices and reliability engineering principles.
Collaborate, mentor, and assist junior and mid-level engineers on the team, providing code reviews, operational guidance, and promoting best practices.
Participate in architecture design and operational decisions through data-driven recommendations and engineering expertise.
Drive projects from conception through production rollout and long-term operational ownership.
Explore and apply AI-assisted engineering techniques to improve operational efficiency, incident response, troubleshooting, and automation.
Identify opportunities to leverage emerging technologies to reduce toil and improve engineering productivity.