Senior Site Reliability Engineer

Docebo • Toronto, ON

6d • CA$102,800 - CA$137,000 • Hybrid

About The Position

As a Senior Site Reliability Engineer, you'll take a hands-on lead role in high severity incident response while also shaping the underlying infrastructure that supports the platform's scale. The position blends deep technical ownership with cross-team influence, giving you room to fix root causes, not just symptoms, and to raise the reliability bar across the wider engineering org.

Requirements

• 4 to 8 years working in SRE, DevOps, or production engineering roles within SaaS environments.
• Solid, practical grounding in Linux, containerized systems, and cloud native infrastructure, including hands-on experience with a major cloud provider and its networking layer.
• Comfort writing code or scripts to manage infrastructure, with a genuine preference for infrastructure as code over manual configuration.
• Real experience building and running CI/CD pipelines, observability tooling, and version control workflows at scale.
• A track record of staying level headed during live incidents, and the ability to explain technical issues clearly to people who aren't engineers.

Responsibilities

• Take point on major incidents, coordinating the response across engineering teams and making the real-time calls needed to restore service quickly.
• Hold ownership over key pieces of the shared infrastructure, working continuously to improve its resilience and ability to scale.
• Run structured reliability work such as capacity forecasting, performance tuning, and controlled failure testing.
• Improve how the org detects problems before customers do, by refining metrics, alerting, and overall observability.
• Run thorough retrospectives after incidents and make sure the resulting action items actually get built, not just logged.
• Support less experienced SREs through code and design review, pairing, and ongoing feedback, and help spread strong reliability practices across Product and Engineering more broadly.

Benefits

• Competitive pay
• Employee Share Purchase Plan (ESPP) at a 15% discount
• Health benefits
• Paid vacation days
• Two company-wide Docebo Days
• Floating holidays for cultural celebrations
• Your birthday off
• Coverage offering time with your little one(s)
• Access to Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors)
• Company-wide events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed