Senior Site Reliability Engineer
About The Position
We are seeking a results-driven, team-oriented, self-motivated professional who combines broad technical skills with a high degree of effective communication and collaboration for the position of Senior Site Reliability Engineer working on our Publishing Systems on the AWS Cloud platform. About the Role You will: Partner with engineering teams on AWS projects that evolve stability and supportability of production and pre-production publishing application systems, infrastructure and environment. Response and ownership of incidents - identify problems, determine mitigation steps, determine root cause, identify preventative actions, communicate status with the team and stakeholders. You will participate on a level-2 support rotation, acting as escalation for level-1 support. This position requires some flexibility in work schedule as support is needed off hours. Desire to introduce automation to replace manual operations. Implement nonfunctional requirements in prod and pre-prod to ensure system availability, scalability, performance, monitoring, alerting and efficient incident troubleshooting. Leverage and augment standard system tools for collection of AWS metrics for use in improving performance.
Requirements
- A four-year degree in computer science or a related field, or equivalent work experience
- 4+ years of operations or development related experience.
- Experience with CI/CD technologies (AWS CodeBuild, AWS Code Pipeline, AWS CLI/SDK, Github Actions)
- Familiarity with CI/CD principles (Blue/Green, Versioning, Automated Testing, HA, DR)
- Familiarity with writing Cloudformation templates
- Experience using scripting and markup languages (JSON, YAML, Python, Bash, Go)
- Experience working with Git
- Experience with monitoring/logging tools (Datadog, ELK)
- Willingness and enthusiasm to support a variety of applications, crossing multiple platforms, including pager coverage on a rotating basis, assist other team members off-hours with urgent incident/change activities
- Ability to take ownership of issues and drive to resolution with limited assistance
- Keep up to date with emerging cloud technology trends, especially around DevOps, Service Reliability, and Security.
- Articulate/analyze technical issues, and share ideas, participate in peer discussions and solutions.
- Ability to communicate effectively with technical staff, management and business team members.
Responsibilities
- Partner with engineering teams on AWS projects that evolve stability and supportability of production and pre-production publishing application systems, infrastructure and environment.
- Response and ownership of incidents - identify problems, determine mitigation steps, determine root cause, identify preventative actions, communicate status with the team and stakeholders.
- Participate on a level-2 support rotation, acting as escalation for level-1 support.
- Introduce automation to replace manual operations.
- Implement nonfunctional requirements in prod and pre-prod to ensure system availability, scalability, performance, monitoring, alerting and efficient incident troubleshooting.
- Leverage and augment standard system tools for collection of AWS metrics for use in improving performance.
Benefits
- Hybrid Work Model
- Flex My Way
- work from anywhere for up to 8 weeks per year
- Grow My Way programming
- flexible vacation
- two company-wide Mental Health Days off
- access to the Headspace app
- retirement savings
- tuition reimbursement
- employee incentive programs
- resources for mental, physical, and financial wellbeing
- two paid volunteer days off annually
- market competitive health, dental, vision, disability, and life insurance programs
- competitive 401k plan with company match
- competitive vacation, sick and safe paid time off
- paid holidays (including two company mental health days off)
- parental leave
- sabbatical leave
- optional hospital, accident and sickness insurance paid 100% by the employee
- optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- fitness reimbursement
- access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- access to 529 Plan
- commuter benefits
- Adoption & Surrogacy Assistance
- Tuition Reimbursement
- access to Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
