Senior Site Reliability Engineer

Apple•Cupertino, CA

About The Position

The Media Platforms SRE team under the Apple Service Engineering division is responsible for designing, building and running a diverse set of services that ingest, transform and manage all media content across products like the App Store, Apple Music, Apple Fitness+ and, Apple TV+. This role ensures systems are highly available, fast and efficient, interacting with various system types including public facing web & API developer services, Media Processing pipelines for audio & video transcoding, internal business tools/systems, and machine learning models. The team emphasizes a close partnership with development teams, designing and building new services together with a passion for software and automation in SRE. Services run on mixed platforms, with a focus on transitioning bare metal fleets to modern Cloud infrastructure and Kubernetes micro-services, utilizing state-of-the-art observability tools and monitoring platforms.

Requirements

  • BS degree in computer science or equivalent field with 6+ years experience or MS degree in computer science or equivalent field with 4+ years experience
  • At least 6 years in a Reliability Engineering, DevOps or infrastructure focused role
  • Advanced experience with programming languages (Golang, Python, Java, C++)
  • Deep systems and infrastructure knowledge
  • Excellent troubleshooting and problem solving skills

Nice To Haves

  • Passion for designing and building reliable systems
  • Familiarity with microservices architecture and container orchestration with Kubernetes
  • Demonstrated ability to deliver results on time with high quality
  • Automation advocate - you truly believe in removing operation load with software
  • Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

Responsibilities

  • Designing, building and running a diverse set of services that ingest, transform and manage all media content across products like the App Store, Apple Music, Apple Fitness+ and, Apple TV+.
  • Ensuring systems are highly available, fast and efficient.
  • Interacting with a diverse range of system types -- public facing web & API developer services like App Store Connect & TestFlight, Media Processing pipelines that enables audio & video transcoding at scale as well as internal business tools/systems and machine learning models.
  • Designing & building new services together with development teams.
  • Developing a variety of tooling and infrastructure.
  • Transitioning bare metal fleet to modern Cloud infrastructure and Kubernetes micro-services.
  • Working with state of the art observability tools and monitoring platforms.
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