Senior Site Reliability Engineer

Priority Technology Holdings, LLCAlpharetta, GA
$129,000 - $161,000Remote

About The Position

As a Senior Site Reliability Engineer, you will be a key individual contributor ensuring the reliability, scalability, and operational excellence of Priority’s mission-critical financial technology platform. This role focuses on hands-on engineering, technical execution, and team-level influence. You will partner closely with product and infrastructure teams to ensure services are observable and resilient. You will resolve complex incidents, automate operational workflows, and implement standards that maintain high reliability within your domain. This is an ideal role for an engineer who thrives at the intersection of software, systems, and operations, and who wants to drive a strong reliability culture through technical excellence.

Requirements

  • 5+ years of professional software engineering / systems engineering experience, including 3+ years in SRE or reliability-focused roles.
  • Demonstrated experience leading reliability initiatives.
  • Strong background in distributed systems, cloud infrastructure (AWS preferred), CI/CD, and microservices.
  • Deep expertise in observability, monitoring, alerting, and incident management.
  • Proficiency in modern programming languages (Java, Node.js/JavaScript, or similar) and scripting for automation.
  • Experience with relational and non-relational databases.
  • Strong communication skills with the ability to collaborate effectively across engineering and business stakeholders.

Nice To Haves

  • Prior experience in high-throughput, regulated industries such as payments, fintech, or banking.
  • Familiarity with event-driven and asynchronous architectures.
  • Strong mentoring background, helping senior engineers adopt higher-level reliability thinking.
  • Advanced certifications in cloud, reliability, or system design (e.g., AWS Solutions Architect Professional, SRE Foundation).

Responsibilities

  • Lead the resolution of complex incidents within your domain and conduct thorough retrospectives to drive reliability improvements.
  • Own cross-cutting platform concerns such as observability, monitoring, alerting, performance, scalability, and resiliency.
  • Partner with engineering leadership and product teams to embed reliability best practices into design, planning, and delivery.
  • Automate detection, resolution, and recovery for recurring production issues, reducing toil and increasing delivery velocity.
  • Evaluate and introduce new technologies, frameworks, and practices to improve reliability, cost efficiency, and performance.

Benefits

  • Bonus programs
  • 401(k) match
  • Employee Stock Purchase Program (ESPP)
  • HSA and FSA options
  • Financial wellness resources and employee discount programs
  • Medical, dental, and vision coverage
  • Mental health support for employees and dependents through Lyra Health
  • Family planning and women’s health benefits through Carrot
  • Gym membership reimbursement and virtual wellness programs (including yoga)
  • 3 weeks PTO to start, with unlimited PTO after year one
  • Education expense reimbursement
  • Leadership development programs
  • Certified Payments Professional (CPP) certification support
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