Senior Site Reliability Engineer

First Horizon Bank • Plano, TX

46d • Onsite

About The Position

We are seeking a Senior Site Reliability Engineer who will be the guardian of
our Azure infrastructure reliability. This role focuses on building
comprehensive observability platforms, implementing intelligent monitoring
systems, and proactively identifying issues before they impact production. You
will create the tools and automation that predict, detect, and prevent problems
rather than simply reacting to them. Your primary mission is ensuring our Azure
infrastructure and applications never surprise us with failures.

The ideal candidate has deep expertise in Azure Monitor, Application Insights,
Log Analytics, and KQL, combined with strong scripting skills in Python or
PowerShell. You should have 5-7+ years of experience implementing observability
platforms and a proven track record of preventing incidents through proactive
monitoring and automation. You'll work with technologies like Prometheus,
Grafana, OpenTelemetry, and Azure services (AKS, App Services, Azure SQL, Cosmos
DB) while building self-healing automation and predictive analytics tools that
keep our systems healthy.

Requirements

• Deep expertise in Azure Monitor, Application Insights, Log Analytics, and KQL
• Strong scripting skills in Python or PowerShell
• 5-7+ years of experience implementing observability platforms
• Proven track record of preventing incidents through proactive monitoring and automation

Responsibilities

• Design and implement comprehensive observability stack across all Azure resources and applications
• Build intelligent alerting systems with anomaly detection and predictive capabilities to prevent incidents
• Create self-healing automation and auto-remediation tools that resolve issues without human intervention
• Develop internal monitoring platforms, dashboards, and CLI tools for engineering teams
• Write KQL queries and analyze metrics/logs to identify optimization opportunities and predict failures
• Implement continuous resource monitoring for Azure quotas, costs, security posture, and service health
• Build capacity forecasting and trend analysis tools to prevent resource exhaustion
• Reduce alert noise while improving coverage and actionability of monitoring systems
• Participate in light on-call rotation (prevention-focused approach reduces reactive incidents)

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed