Senior Site Reliability Engineer

TeamViewer Germany • Austin, TX

3d • Onsite

About The Position

As a Senior Site Reliability Engineer at TeamViewer, you’ll be a key player in ensuring the reliability, scalability, and performance of our Azure-based SaaS platform. You’ll work with a forward-thinking team that powers our core products and services, delivering a seamless experience to users worldwide. This role offers the opportunity to shape the future of our platform, drive automation, and work with cutting-edge cloud-native technologies.

Requirements

• Degree in Computer Science, Software Engineering, IT, or equivalent practical experience.
• 5+ years in SRE, DevOps, or software development roles.
• Strong experience with Microsoft Azure (AWS or GCP is a plus).
• Proficiency in Infrastructure-as-Code and automation tools (e.g. Terraform, Argo CD).
• Familiarity with programming languages and scripting (including PowerShell).
• Hands-on experience with containers and orchestration (e.g. Docker, Kubernetes).
• Knowledge of databases (e.g. MS SQL, Postgres).
• Experience with monitoring and observability tools (e.g. Datadog, Grafana, Prometheus).
• Understanding of distributed systems, parallel programming, and test automation.
• Solid grasp of network security principles and best practices.
• A proactive mindset, eagerness to learn, and strong collaboration skills

Responsibilities

• Design, build, and maintain highly available, secure, and scalable Azure cloud infrastructure supporting TeamViewer’s global SaaS platform.
• Manage, scale, and optimize Kubernetes-based containerized platforms, leveraging GitOps workflows for declarative infrastructure and application management.
• Deploy feature and maintenance releases.
• Develop and enhance monitoring, alerting, and automation systems to guarantee 24/7 service reliability.
• Continuously improve infrastructure through automation and Infrastructure-as-Code.
• Participate in on-call rotations, troubleshoot incidents, and ensure rapid resolution of operational issues.
• Proactively identify and mitigate reliability risks, driving innovation and continuous improvement.

Benefits

• Competitive compensation and bonuses
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code

What This Job Offers

• Job Type: Full-time
• Career Level: Senior