Senior Site Reliability Engineer

IXL Learning•San Mateo, CA

1d•Onsite

About The Position

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Site Reliability Engineer to join our team, and help maintain the reliability and optimal performance of our products. We are seeking engineers with a passion for problem solving and optimization. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team. This position requires you to be in our San Mateo, CA, headquarters office.

Requirements

Bachelor's or advanced degree in computer science or a related discipline
6+ years of professional hands-on software engineering or site reliability experience
Experience with at least one object oriented programming language like Java, C++, C
Experience with at least one scripting language like Python, Bash, Perl
Public cloud provider experience (AWS or GCP is a plus)
Experience with containerized cloud solutions utilizing Docker and Kubernetes
Experience with common service technologies like web servers, message queues, load balancers, and databases
Fluency in observability tools and methodologies
Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions
Flexibility about work hours and being on call
Strong communication and time management skills

Responsibilities

Work with your team to master a variety of production technology stacks
Take responsibility for site performance, uptime and scalability
Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product
Identify technical problems and develop solutions
Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers
Build and propose architecture changes that will make our products more scalable and reliable
Develop tooling for deployment and release processes