Senior Site Reliability Engineer

Jobber • Edmonton, AB

2d • CA$145,900 - CA$197,400 • Hybrid

About The Position

Jobber is seeking a Senior Site Reliability Engineer to join their Product Software Engineering team. This role is crucial for empowering product development teams to release software safely and ensuring the application operates at a high level of performance and stability. The Senior Site Reliability Engineer will collaborate with the cloud infrastructure team to build and maintain a cutting-edge product that supports the success of customers and their small businesses. The mission involves tackling challenges faced by millions of entrepreneurs and crafting solutions to uphold the availability and responsiveness of the infrastructure. This role is expected to leverage AI tools to augment capabilities while maintaining engineering judgment and standards, and will work closely with peers to mentor others and build relationships, ensuring everyone understands their impact across Jobber. Leadership skills are essential for driving results within the SRE Team.

Requirements

• Demonstrated expertise in providing systems support within a cloud environment, preferably AWS and its various services. Some Azure Cloud skillset will be handy too!
• Experience with IaC using Terraform.
• Experience optimizing and improving continuous deployment performance.
• The ability to juggle multiple projects and incident management.
• Relevant experience in programming languages such as Ruby, Python, or Bash.
• A deep passion for learning, reliability, automation, orchestration, and continuous improvement.
• A strong commitment to problem-solving and a keen interest in technology.
• Exceptional interpersonal skills, enabling effective collaboration with cross-functional teams even in challenging high-pressure situations.
• Sought out and learned the most effective practices and tools to hone your craft, including how to effectively incorporate AI, even if it isn't broadly adopted in your current company.

Nice To Haves

• Experience supporting Ruby on Rails, GQL, React applications in a production environment
• Experience with security, scalability and observability
• Kubernetes experience (we are moving the team in that direction)
• Experience managing networking, DNS, and domain infrastructure, including tools such as Cloudflare.

Responsibilities

• Collaborate on the design, implementation, operation, and maintenance of our AWS infrastructure, leveraging Infrastructure-as-Code principles.
• Develop and maintain local tooling for development and observability tools, including deployment tools and interfaces into AWS, CircleCI, and other infrastructure components.
• Actively participate in our on-call rotation, actively contributing to the enhancement of the on-call experience for the team.

Benefits

• Extended health benefits package with fully paid premiums for both body and mind
• Matching in RRSP, TFSA or FHSA
• Stock options
• Dedicated Talent Development team and access to coaching, learning, and leadership programs
• Annual stipends for health and wellness
• Retirement savings matching
• Extended health package with fully paid premiums for body and mind

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed