Senior Site Reliability Engineer I

RenishawHome based-California, CA
$95,300 - $158,800

About The Position

This position’s primary function is to build infrastructure as code, automated pipelines, and other software services (PaaS and SaaS) to enable and support LNRSG’s cloud platforms. The role involves monitoring and ongoing support of critical, high revenue business applications, working with diverse technical and non-technical teams, and ensuring 24/7 technical support and Service Level Agreement for customers is met. The engineer will deliver resilient application stacks via "Infrastructure as Code" and other DevOps practices, diagnose and resolve complex system and application issues, and write and maintain systems/application documentation. Depending on organizational design, responsibilities may include managing Customer Reliability Engineering Activities and supporting BISO Activities.

Requirements

  • 5+ BS Engineering/Computer Science or Equivalent Required
  • Use of orchestration tools such as Terraform, Ansible or CloudFormation
  • Previous Analytic and troubleshooting experience is required
  • Experience migrating application from on-premises to public cloud.
  • Experience with Blue-Green deployment methodologies.
  • Experience working with containerised workloads such as Docker and Kuebernetes.
  • Experience with Log Management tools e.g – Elastic Stack, Graylog or Splunk
  • Experience working with an enterprise RDBMS such as MySQL and/or Microsoft SQL Server.
  • Knowledge of change control and associated procedures.
  • Use of Secret Management services e.g - Hashicorp Vault
  • Experience with any high-level programming language.
  • Configuration Management tools – e.g. Ansible, Puppet, Chef or equivalents.
  • Professional experience of working within the public cloud – Azure, AWS or GCP.
  • Hands-on experience of Linux and Windows server including support and troubleshooting.
  • System and application monitoring – e.g. Prometheus, Grafana, Nagios etc.
  • Professional Experience with common source control tools – e.g Git, SVN
  • Cloud Architecture and system design to solve key business problems and facilitate team goals.
  • Strong and enthusiastic technologist, able to demonstrate a broad technical knowledge
  • Ability to act as a point of expertise, advise others in the team on best practise and impart knowledge.
  • Coding and scripting experience – e.g. Powershell, Bash, Python or equivalent
  • Continuous Integration/Delivery Tools – e.g. Gitlab, Github, Jenkins
  • Hands-on experience performing application static/dynamic security and penetration assessment with tools such as – SonarQube, CheckMarx, AppScan, BurpSuite, OWASP ZAP Proxy, WebInspect, Fortify, Veracode, Nessus etc.
  • Good understanding of defensive, corrective and detective controls and requirements
  • Knowledge of OWASP Top 10/ SANS Top 25, identify vulnerabilities via manual and automated testing methods and how to effectively remediate vulnerabilities associated with each. Ability to recognize and escalate Security issues
  • Exposure to application security testing (source code review and web/mobile application penetration tests)
  • Familiarity with different types of security vulnerabilities and tools for countermeasure
  • The candidate should be well versed in Information security principles at an Intermediate level

Responsibilities

  • Build infrastructure as code, automated pipelines, and other software services (PaaS and SaaS) to enable and support LNRSG’s cloud platforms.
  • Monitor and provide ongoing support of critical, high revenue business applications.
  • Work with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams.
  • Ensure 24/7 technical support and Service Level Agreement for customers is met.
  • Deliver resilient application stacks via "Infrastructure as Code" and other DevOps practices.
  • Diagnose and resolve complex system and application issues.
  • Write and maintain systems / application documentation for technical and non-technical audiences.
  • Manage Customer Reliability Engineering Activities driving Application Monitoring, Metrics, Incident Reviews and Long Term Actions (Depending on Organisational Design).
  • Support BISO Activities implementing InfoSec changes and licence driven upgrades (Depending on Organisational Design).

Benefits

  • Annual incentive bonus
  • Country specific benefits
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