Senior Site Lead (6507)
MERCY HOUSE•Huntington Beach, CA
•$26 - $26•Onsite
About The Position
The Senior Site Lead is responsible for overseeing guest intake, logistics, and daily shelter operations at the Emergency Shelter Program. This position includes managing shelter activities, coordinating volunteers, and assisting with crisis intervention and conflict resolution. The Senior Site Lead will support staff and ensure a client-centered, trauma-informed environment.
Requirements
- Ensure a client-focused, trauma-informed, and housing-focused shelter approach
- Ability to perform crisis intervention as needed
- Ability to work effectively with a diverse population
- Ability to plan, organize and prioritize duties
- Ability to perform crisis intervention as needed
- Ability to clearly communicate information and instructions verbally and in written form
- Ability to maintain a positive, professional and safe environment while on duty
- Ability to establish and maintain effective working relationships with others
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Dependability, responsibility, and the ability to communicate effectively and respectfully
Nice To Haves
- Previous shelter experience is preferred but not required
- Fluency in Spanish is of significant value
Responsibilities
- Oversee and assist in the implementation of shelter activities including logistics and guest intakes to ensure quality, guest-focused, and trauma-informed delivery of services
- Assist in the coordination of volunteers and support services
- Oversee the organization of supplies and facility’s needs
- Encourage and discuss progress toward housing with shelter guests
- Support identified program staff, facilitating optimal performance
- Support shelter staff during designated shifts
- Assist in various aspects of staff's duties
- Assist in coordinating and managing special group events and holiday events
- Provide crisis/conflict intervention
- Communicate any staff or shelter issues to Program Manager
- Oversee administrative duties that support program services
- Coordinate supply and service needs
- Assist with securing necessary resources
- Assist with record keeping and reporting
- Attend staff meetings and training workshops as needed
- Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)
- Perform ad hoc projects as appointed by Supervisor
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
