Senior Show Automation Technician

Sight & Sound Brand•Branson, MO

25d

About The Position

The Senior Show Automation Technician is a senior-level technical expert who supports, operates, troubleshoots, and maintains complex automation, rigging, media, network, communication, electrical, and special effects systems in a fast-paced live performance environment. Reporting to a department supervisor and working under the guidance of a designated Team Lead, this technician exercises independence and judgment during shows, provides advanced troubleshooting, mentors junior technicians, collaborates across departments, and executes intricate cue sequences safely and precisely. The position supports show-critical systems during performances, rehearsals, and technical runs; operates automation consoles and executes complex flight, vehicle, and scenic movement cues; and helps recover systems during live-show issues. It also supports integration of new automation systems, show-control scripting, networking and computer systems, preventive maintenance, technical documentation, rigging, and safety response. The role does not include system design responsibilities.

Requirements

At least 10 years of experience in live entertainment or theatrical technical production, including at least 5 years in automation or show-control-specific roles.
Proven expertise with automation systems such as Raynok, Navigator, or similar motion-control platforms.
Advanced knowledge of electronic systems, mechatronics, and troubleshooting methodology.
Strong hands-on experience with rigging systems and safety procedures.
Working proficiency in programming or scripting for show-control applications, such as Lua, Python, or C++.
Solid understanding of networked control systems, IP-based protocols, and hardware/software integration.
Strong interpersonal communication skills and the ability to remain calm, focused, and professional in high-pressure situations.
Willingness to work flexible schedules, including nights, weekends, and holidays.

Nice To Haves

ETCP Rigging Certification (Theatre or Arena).
OSHA-30 General Entertainment Safety Card.
Experience with video/media server control, such as Disguise or Watchout.
Experience with PLCs, motor drives, and industrial automation components.

Responsibilities

Monitor, maintain, and troubleshoot show-critical media servers, pyrotechnic devices, atmospheric and fog effects, and wired and wireless communication systems.
Operate automation consoles during live performances, rehearsals, and technical runs.
Execute advanced automation cues, including complex flight, vehicle, and scenic movements, safely and precisely.
Lead real-time troubleshooting and system recovery during live shows to minimize downtime and maintain show continuity.
Communicate with the Team Lead, Stage Management, Deck Chief, and other departments to resolve technical issues and maintain cue integrity.
Diagnose and repair electronic, mechanical, projection, automation, special effects, communication, and low- and high-voltage electrical systems.
Interpret schematics, wiring diagrams, and system documentation for troubleshooting and root-cause analysis.
Develop and maintain preventive maintenance schedules and equipment and software documentation.
Mentor and support the training and skill development of entry-level and mid-level automation technicians.
Collaborate across rigging, automation, media, projection, special effects, communications, and electrical disciplines to integrate and operate show systems.
Support installation and integration of automation systems, including configuration of PLCs, motor controllers, sensors, and safety systems, in collaboration with system designers.
Collaborate with engineering and creative teams on research, development, and implementation of technologies and effects.
Write, maintain, and document automation show-control code, scripts, and macros.
Assist with setup, maintenance, and troubleshooting of networking and computer systems, including VLANs, under the direction of system designers or IT specialists.
Maintain proficiency in theatrical and arena rigging systems, including chain motors, fall arrest systems, wire rope terminations, and performer flying systems.
Respond to rigging-related issues during performances and rehearsals to ensure safety, restore function, and maintain show integrity.
Support or lead rescue and emergency response procedures when working at height or with performer flying systems.
Author and maintain cue sheets, system diagrams, maintenance logs, and technical troubleshooting guides.
Communicate clearly and professionally with show departments, including under pressure.
Attend pre-show and post-show briefings and contribute to incident reports when appropriate and as operational needs and direction require.