Senior Show Automation Technician

Sight & Sound•Branson, MO

25d

About The Position

The Senior Show Automation Technician is a senior-level technical expert responsible for supporting, operating, troubleshooting, and maintaining complex automation, rigging, media, network, communication, electrical, and special effects systems in a fast-paced live performance environment. The role reports to a department supervisor and works under the guidance of a designated team Lead, while exercising independence and judgment during shows. The technician provides advanced troubleshooting, mentors junior technicians, collaborates across departments, and executes intricate cues with precision and safety. The position supports reliable operation of show-critical systems during performances, rehearsals, and technical runs; serves as a primary automation-console operator; and responds to live technical issues to maintain show continuity. It also supports installation and integration of automation systems, show-control code and documentation, networking and computer systems, theatrical rigging, and safety and emergency response procedures. System design is not part of this role.

Requirements

10 or more years of experience in live entertainment or theatrical technical production, including at least 5 years in automation- or show-control-specific roles.
Proven expertise with automation systems, including Raynok, Navigator, or similar motion-control platforms.
Advanced knowledge of electronic systems, mechatronics, and troubleshooting methodology.
Strong hands-on experience with rigging systems and safety procedures.
Working proficiency in programming or scripting for show-control applications, such as Lua, Python, or C++.
Solid understanding of networked control systems, IP-based protocols, and hardware/software integration.
Strong interpersonal communication skills and the ability to remain calm, focused, and professional in high-pressure situations.
Willingness to work flexible schedules, including nights, weekends, and holidays.
Verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

Nice To Haves

ETCP Rigging Certification (Theatre or Arena).
OSHA-30 General Entertainment Safety Card.
Experience with video/media server control, such as Disguise or Watchout.
Experience with PLCs, motor drives, and industrial automation components.

Responsibilities

Monitor, maintain, and troubleshoot show-critical systems, including media servers, pyrotechnic devices, atmospheric and fog effects, and wired and wireless communication systems.
Operate automation consoles such as Raynok during live performances, rehearsals, and technical runs.
Execute advanced automation cues, including complex flight, vehicle, and scenic movements, safely and precisely.
Lead real-time troubleshooting and system recovery during live shows to minimize downtime and maintain show continuity.
Maintain situational awareness and communicate with the Team Lead, Stage Management, Deck Chief, and other departments to resolve technical issues and preserve cue integrity.
Diagnose and repair electronic, mechanical, projection, automation, special effects, communication, and low- and high-voltage electrical systems.
Interpret schematics, wiring diagrams, and system documentation to troubleshoot systems and identify root causes.
Develop and maintain preventive-maintenance schedules and documentation for show-related equipment and software.
Mentor entry-level and mid-level automation technicians and support training and skill development.
Collaborate across rigging, automation, media, projection, special effects, communications, and electrical disciplines to integrate and operate show systems.
Support installation and integration of automation systems, including configuration of PLCs, motor controllers, sensors, and safety systems, in collaboration with system designers; system design is not included.
Collaborate with engineering and creative teams on research and development and implementation of new technologies and effects.
Write, maintain, and document automation show-control code, scripts, and macros to support show needs.
Assist with setup, maintenance, and troubleshooting of networking and computer systems, including VLANs for isolating show-system subnetworks, under direction of system designers or IT specialists.
Maintain proficiency in theatrical and arena rigging systems, including chain motors, fall-arrest systems, wire-rope terminations, and performer-flying systems.
Respond to rigging issues during performances and rehearsals to ensure safety, restore function, and maintain show integrity.
Support or lead rescue and emergency-response procedures when working at height or with performer-flying systems.
Author and maintain cue sheets, system diagrams, maintenance logs, and technical troubleshooting guides.
Communicate clearly and professionally with show departments, including under pressure.
Attend pre-show and post-show briefings and contribute to incident reports as operational needs and supervisor or Team Lead direction require.