Senior Services Project Manager

Duck Creek Technologies • Columbia, SC

3d • Hybrid

About The Position

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,500 employees across the globe and are proud to be a flexible-first company—an approach that remains foundational to how we work. We empower our employees with the flexibility to manage their day-to-day work, while taking a more intentional approach to how teams come together. Through our Flying Together initiative, we are building stronger connection and collaboration by bringing teams together for meaningful in-person moments and concentrating on our presence and hiring in key locations. Our flexible-first environment continues to support productivity, inclusion, and collaboration, while evolving to create even more opportunities for connection and shared experiences across teams. If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

Requirements

• Bachelor’s degree required, and/or higher level, or foreign equivalent, preferably in area with analytic emphasis
• Minimum of 8 years’ professional experience, preferably in a similar role
• Experience in successfully leading projects and programs to on-time, on-schedule and within budget
• Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Superior skills in Microsoft applications including Word, PowerPoint, Excel, and Outlook.
• Exceptional organizational skills
• Team-building skills with technical and non-technical staff
• Demonstrated experience working both independently and in a team-oriented, collaborative environment
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Travel: 25-50%
• Legally authorized to work in the country of the job location.

Nice To Haves

• Project Management Professional (PMP) certification is a plus

Responsibilities

• Responsible for leading teams to deliver project(s) for clients
• Manages the day-to-day project activities and deliverables, including schedules, financials, and project change requests
• Reports on project results, metrics, test and deployment management activities
• Prepares estimates and detailed project plan for all phases of the project
• Provides status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Understands interdependencies between technology, operations and business needs
• Manages project scope and changes
• Supports formal/informal schedules to manage the engagement contract
• Assists management in defining the Statement of Work
• Sets and continually manages project and program expectations while delegating and managing deliverable with team members and stakeholders
• Develops and delivers progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
• Mentors project team members

Benefits

• Flexible work environment
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan with match (6% employer match up to $12,000 annually)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Paid holidays, vacation, and volunteer time
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior