Senior Services Program and Contracts Manager
About The Position
Senor Services Program and Contracts Manager Make a Difference for Older Adults Across Eastern Idaho Are you a skilled leader who enjoys program management, developing community partnerships, supporting staff, and ensuring services make a meaningful impact? Eastern Idaho Community Action Partnership (EICAP) is seeking an Program and Contracts Manager to play a key leadership role within our Area Agency on Aging. In this position, you will oversee Information and Assistance services, supervise staff, manage provider contracts, monitor program performance, ensure compliance with federal and state requirements, and help strengthen services that support older adults and caregivers throughout eastern Idaho. This role offers a unique opportunity to combine leadership, program administration, contract management, community engagement, and problem-solving while making a tangible difference in the lives of others. You will provide oversight of service quality, eligibility determinations, case reviews, and regulatory compliance while supporting and developing Information and Assistance staff. The position also includes managing provider contracts, monitoring expenditures and performance, coordinating reporting and database administration, supporting nutrition services and provider technical assistance, assisting with implementation of the Area Plan, and representing EICAP in meetings, trainings, and community events.
Requirements
- Bachelor's degree in Public Administration, Business Administration, Human Services, Social Work, Gerontology, Healthcare Administration, Finance, or a related field
- At least three years of progressively responsible experience in program administration, contract management, grant management, compliance, aging services, human services, or a related field
- Excellent organizational, communication, leadership, and problem-solving skills
- Ability to effectively balance multiple priorities while maintaining a commitment to quality service
- Must be able to pass an Intellicorp SSN Verification/Criminal History Search and Idaho Department of Health and Welfare Enhanced Background Check
- Must pass pre-employment drug testing
Nice To Haves
- Experience with aging services
- Experience with government-funded programs
- Experience with contract monitoring
- Experience with staff supervision
Responsibilities
- Oversee Information and Assistance services
- Supervise staff
- Manage provider contracts
- Monitor program performance
- Ensure compliance with federal and state requirements
- Strengthen services that support older adults and caregivers
- Provide oversight of service quality, eligibility determinations, case reviews, and regulatory compliance
- Support and develop Information and Assistance staff
- Monitor expenditures and performance
- Coordinate reporting and database administration
- Support nutrition services and provider technical assistance
- Assist with implementation of the Area Plan
- Represent EICAP in meetings, trainings, and community events
Benefits
- 403(b) retirement plan with a 6% employer match
- Health insurance with multiple plan options; EICAP pays the majority of employee premiums and 60% of dependent premiums
- Employer-funded Health Reimbursement Arrangement (HRA)
- Dental and vision insurance with employer-paid premium contributions
- 100% employer-paid life insurance, with optional supplemental coverage available
- Employer-paid telehealth and virtual mental health services
- Employee Assistance Program (EAP)
- Flexible Spending Accounts (FSA and Dependent Care FSA)
- Additional voluntary benefit options, including legal assistance, identity protection, pet benefits, and more
- Paid holidays, vacation, and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
