Senior ServiceNow Infrastructure Engineer

Indotronix International Corporation • Wayne, PA

1d • Hybrid

About The Position

Join a forward-thinking technology team as a Senior ServiceNow Infrastructure Engineer specializing in CMDB Discovery. You will lead innovative solutions for enterprise asset discovery and configuration management across dynamic cloud and on-premises environments. This is a high-impact, hands-on engineering role where your expertise will elevate data quality, cloud visibility, and security posture for a large-scale enterprise. Collaborate with cross-functional teams and drive the future of CMDB and asset discovery initiatives.

Requirements

• 8+ years of infrastructure, systems, or platform engineering experience with a focus on developing and integrating solutions.
• Proven expertise implementing and supporting ServiceNow Discovery, CMDB, and related infrastructure management processes.
• Strong cloud platform experience—AWS preferred, Azure or GCP also valuable.
• Hands-on experience with discovery and management of cloud and on-premises infrastructure.
• In-depth understanding of CMDB architecture, service mapping, and automated asset discovery.
• Solid grounding in networking protocols and concepts (TCP/IP, DNS, DHCP, routing, firewalls).
• Working knowledge of Windows and Linux systems administration.
• Experience designing integrations between enterprise platforms and infrastructure tools.
• Familiarity with vulnerability management and the role of CMDB data in security operations.

Nice To Haves

• ServiceNow Certification (preferred)
• ITIL Certification (preferred)
• Cloud certifications (AWS, Azure, or GCP) highly desirable
• Experience with JAMF, Microsoft SCCM/MECM, or other endpoint/asset management platforms
• Exposure to application development, scripting, or building custom ServiceNow apps
• Understanding of AI asset governance or emerging technology discovery

Responsibilities

• Design, implement, and optimize ServiceNow Discovery solutions to identify and track infrastructure, application, cloud, and AI assets within the CMDB.
• Enhance CMDB accuracy by integrating diverse enterprise data sources and ensuring asset relationships and dependencies are reliable and actionable.
• Develop and maintain cloud discovery processes for AWS, Azure, and GCP to maximize visibility of cloud infrastructure and services.
• Build and support integrations between ServiceNow, infrastructure management platforms, asset management tools, and various cloud services.
• Partner with technology teams to discover, track, and govern AI-related assets as part of the broader CMDB strategy.
• Support security initiatives by improving asset inventory accuracy for vulnerability management and risk reduction.
• Serve as Tier 3 escalation point for advanced technical challenges, mentoring peers and advocating for engineering best practices.
• Evaluate and implement new automation and discovery methods to continually improve operational effectiveness.

Benefits

• Career growth through advanced engineering projects and leadership opportunities
• Hybrid work environment with flexible on-site days
• Exposure to cutting-edge cloud and AI technologies
• Collaborative, high-performing team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed