Senior ServiceNow Developer

Deutsche Telekom IT Solutions Slovakia

1d•$3,100•Remote

About The Position

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services. Job Description Purpose Senior Software Developer has lead position within SCRUM team. Holder of the position is responsible for development, design and implementation of new or modified software products or ongoing business projects. Target of development is automation of business processes and cross platform automation. Senior Software Developer handles all phases of software development lifecycle, especially for small or midsize solutions. Provide independent technical expertise, follow agreed methodology steps and rituals and take responsibility for produced code to deliver functional solution with team. Mentor and feedback less experienced colleagues, present team outputs and share knowledge within company. Document and share best practices and constantly work on self-development. Follow industry trends, bring and recommend innovations. Project description: ITSM Implementation using ServiceNow (CIS ITSM) - Custom App The project focuses on the design, implementation, and optimization of IT Service Management (ITSM) processes using the ServiceNow platform. As a Certified Implementation Specialist (CIS ITSM), the role involves translating business requirements into scalable ITSM solutions aligned with industry best practices such as ITIL framework. WHAT WILL YOU DO? Design and Development of the complex IT systems/applications Primary focus on Development in Request Fulfilment / Catalog Items Using T&M on quarterly base with option for extension each quarter until end of 2026 Analysis of the requirements and communication with internal stakeholders Use agreed programing language or tools to develop automation solutions. Development according to Agile methodology – SCRUM / Agile Development experiences Creation of technical documentation Creative approach within complex solution and technology used Active participation on research & development projects Work closely with other developers, UX designers, business and systems analysts on implementation and testing of the developed solution Mentor junior developers and participate on onboarding procedure

Requirements

Have very good knowledge of the ServiceNow platform, especially in building custom apps
Have experience in implementing requirements in ServiceNow: configuration, scripting, and development of solutions
Be confident in using Service Portal, Catalog Items, and Self-Service Applications
Have experience with data migrations, CMDB data modeling, and ServiceNow Foundation Data
Have understanding ITIL processes (ideally ITIL v4) and mapping them to ServiceNow
Know-how in JavaScript with ServiceNow-Context (Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, Workflows)
Safe to use ServiceNow configuration and development tools
Experience with update sets, scoped apps, and version control
Understanding of security concepts (roles, ACLs, data access models)
Experience with automations (flows, workflows, integrations)
Structured and reliable way of working with high quality standards
Ability to quickly understand technical requirements and implement them in ServiceNow
Independent work in the development team and ability to work in a team
Experience in agile projects (Scrum) is an advantage
ServiceNow Certified System Administrator (CSA) (MUST HAVE)
Primary focus on Development in Request Fulfilment / Catalog Items
3+ years Project Experience
English (must)

Nice To Haves

Additional ServiceNow certifications are beneficial (optional)
Good knowledge of written and spoken German (nice to have)
Experience in agile projects (Scrum) is an advantage

Responsibilities

Design and Development of the complex IT systems/applications
Primary focus on Development in Request Fulfilment / Catalog Items
Analysis of the requirements and communication with internal stakeholders
Use agreed programing language or tools to develop automation solutions.
Development according to Agile methodology – SCRUM / Agile Development experiences
Creation of technical documentation
Creative approach within complex solution and technology used
Active participation on research & development projects
Work closely with other developers, UX designers, business and systems analysts on implementation and testing of the developed solution
Mentor junior developers and participate on onboarding procedure

Benefits

We believe in balance between work and personal life.
An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment.
All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle.
Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
Financial benefits
Benefits with focus on learning and development
Benefits with focus on health and sport
Benefits with focus on family and work – life balance
Other benefits
For more information about our benefits click to Benefits
Final salary is negotiable.
We are offering base salary depending on seniority level and previous experience of candidate.
In addition to base salary we provide variable part and other financial benefits.