Senior Service Technician - Kent Place Residences (Luxury)

Kairoi Management•Englewood, CO

15h•Onsite

About The Position

Seize Your Career Opportunity at Kairoi Residential At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word “Kairoi” (pronounced Ki-roy) represents moments in time when opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen. What a Typical Day Could Look Like As a Senior Service Technician, you're more than just a fixer; you're a problem-solving hero, a mentor to your team, and a guardian of our community's well-being. You'll be the go-to expert for all things maintenance, ensuring that our residents' homes are havens of comfort and functionality. Every day brings a dynamic blend of hands-on expertise, collaborative teamwork, and resident interaction, making this a rewarding role for those who enjoy variety and the satisfaction of a job well done. You are the Repair Specialist! Quickly answer residents’ calls for assistance with a dedication to top-notch customer service! Dive into the heart of complex maintenance challenges and use your diagnostic skills to bring swift and effective solutions! Perform repairs and replacements with precision and care, ensuring that every job is done right the first time! You are the Team Leader! Share your wisdom, provide expert training, and offer unwavering support to Service Technicians! Keep the team in harmony by delegating work assignments with strategic brilliance to ensure that tasks are completed efficiently and to the highest standards! Foster a supportive environment where everyone can shine and contribute their unique talents! You are the Property Inspector! Take charge of maintaining the community's overall appearance, ensuring that common areas and amenities are irresistibly inviting! Conduct routine inspections and take a proactive approach to maintain a safe, comfortable, and worry-free environment for everyone!

Requirements

3-4 years of experience in apartment home repair
Advanced knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair
EPA and HVAC certifications are required
In-depth knowledge of OSHA safety rules and regulations
Excellent customer service and a positive resident experience focused mentality
Ability to work a flexible schedule and be on-call for emergencies
Strong leadership and mentoring skills
Excellent communication, interpersonal, and problem-solving skills
Ability to prioritize tasks and manage time effectively
Valid driver's license with no major infractions in the last 12 months
Successful completion of a background check and drug screening

Nice To Haves

Bilingual (Spanish/English) is preferred

Responsibilities

Answer residents’ calls for assistance with a dedication to top-notch customer service
Use diagnostic skills to bring swift and effective solutions to complex maintenance challenges
Perform repairs and replacements with precision and care
Share wisdom, provide expert training, and offer unwavering support to Service Technicians
Delegate work assignments to ensure tasks are completed efficiently and to the highest standards
Foster a supportive environment
Maintain the community's overall appearance, ensuring that common areas and amenities are inviting
Conduct routine inspections
Take a proactive approach to maintain a safe, comfortable, and worry-free environment

Benefits

Competitive Compensation
Incentive compensation opportunities
Medical, dental, vision, life insurance, short and long-term disability
401k program with a company match
Exceptional PTO program
Paid holidays
Floating holidays
Birthday day off
Milestone sabbatical program
Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more
Training