About The Position

This position is with the Cornerstone - Design, Build, and Operations (DBO) Team, which owns and drives strategic, operational, and tactical initiatives to improve US Amazon Dedicated Cloud (ADC) operations by planning, designing, operating, and managing Remote Management Facilities (RMFs). The Secure Facility Operations Manager (SFOM) leads daily facility operations, security, and continuity of operations (COOP). This role requires strong relationship-building skills to work with stakeholders on strategic planning and projects, and to develop mechanisms for cross-organizational collaboration. The SFOM will define and execute plans for facility maintenance of critical infrastructure and other operational components, partnering with diverse teams to meet business objectives. The ideal candidate will have experience in facility operations, critical infrastructure, and process improvement. The role involves managing remote project delivery teams, holding technical discussions, troubleshooting project management issues, and removing barriers to project success. This is an essential position with after-hours on-call responsibilities. The candidate must be a US Citizen with an active TS/SCI security clearance with polygraph and must opt into a commensurate clearance for each government agency for which they perform AWS work.

Requirements

  • Experience in reading and understanding schematics and building drawings
  • Bachelor's degree in a related discipline with 6+ years experience or 12+ years experience in secure facility management in lieu of degree
  • 5+ years managing many large scale/complex secure facility maintenance programs (HVAC, Electrical, computer equipment rooms)
  • Experience managing vendor contracts and secure facility budgets
  • Problem solving and organizational skills
  • Current, active US Government Security Clearance of TS/SCI with Polygraph
  • US Citizen

Nice To Haves

  • Master's Degree or 15+ years' experience in secure facility management
  • 6+ years experience in managing, designing, building and operating critical building infrastructure (e.g., HVAC/Mechanical, Electrical, Telecom)
  • 2 years' experience in defining and executing plans for facility maintenance of critical infrastructure and other operational components
  • Ability to set priorities, deliver results based on goals, and understand complex problems

Responsibilities

  • Manage daily facility operations and customer requests
  • Prioritize and execute tasks
  • Document writing and presentations up to the director level
  • Serve as Facility Manager responsible for developing plans and programs
  • Support and develop budgetary requirements for the operation and maintenance of the facility
  • Ensure maintenance, alterations and repairs of the facility are complete and correct
  • Maintain alternate work location facilities with other SFOM's
  • Serve as the primary coordinator of secured facility emergency actions and planning
  • Submit work orders, maintain area security, provide escorting when required
  • Develop and maintain facility operations, procedures, and blueprints
  • Manage one or more functions for alternate work facilities, including acquisition, maintenance, and disposal phases in support of COOP

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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