Senior SecOps Engineer

SimpliSafe • Boston, MA

2d • Hybrid

About The Position

We are looking for a Senior Security Operations Engineer to join our IS&T team in Boston, Massachusetts, or Richmond, Virginia. In this role, you’ll report to our Sr. Manager, IS&T. You will own and operate SimpliSafe’s security tooling stack—including anti-malware, SIEM, network monitoring, and vulnerability management platforms—ensuring they are tuned, maintained, and effective. You will lead detection and response, serving as a primary escalation point for security incidents and investigations, driving analysis and remediation to resolution. You will partner with Security, IT, and managed services vendors to continuously improve our security posture, alerting, and operational capabilities. We’re a hybrid team — you’ll come into our Boston or Richmond office two days a week, with flexibility to work the rest of the time remotely.

Requirements

• 4+ years of experience in cybersecurity, security operations, or a related technology discipline.
• Hands-on experience with security incident investigation and response, including analysis, containment, and remediation.
• Ability to work with and analyze security logs and data sets to identify threats, anomalies, and actionable insights.
• Experience administering or working closely with security tooling such as SIEM, EDR, or vulnerability management platforms.
• Ability to work cross-functionally with Security, IT, Engineering, and managed service partners to drive outcomes.
• Strong problem-solving skills with the ability to operate effectively in a fast-paced, evolving threat environment.

Nice To Haves

• Experience with CrowdStrike Falcon or similar EDR platforms.
• Hands-on experience with SIEM platforms (e.g., Splunk, Sumo Logic, or similar) for log analysis, correlation, and alerting.
• Familiarity with AWS security services and cloud security concepts.
• Experience with Okta or other identity platforms from a security monitoring perspective.
• Familiarity with Jamf or similar MDM tools for endpoint visibility and compliance.
• Knowledge of common security frameworks such as MITRE ATT&CK, NIST, or CIS Controls.
• Background in a high-growth technology or consumer electronics company.

Responsibilities

• Own the administration, configuration, and maintenance of security platforms, including anti-malware, SIEM, network monitoring, and vulnerability management tooling.
• Monitor and triage security alerts, performing root cause analysis and coordinating detection and response across teams.
• Serve as a primary escalation point for security incidents and investigations, leading analysis, containment, and remediation.
• Partner with Security and IT to maintain and continuously improve our threat detection and response capabilities.
• Collaborate with managed services vendors to tune security product integrations, dashboards, and alert fidelity.
• Build and improve processes and playbooks for security incident response.
• Support audit and compliance activities by maintaining evidence of security controls and operational procedures.
• Stay current on emerging threats and vulnerabilities, recommending and implementing mitigations to protect SimpliSafe’s environment.

Benefits

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.
• Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed