Senior Scheduling Administrator

Advantage Sales & Marketing dba Advantage Solutions•Dallas, TX

3d•Remote

About The Position

This is a remote Senior Scheduling Administrator role primarily responsible for managing scheduling activities with third-party staffing agencies that support field-based events, demonstrations, brand ambassador programs, and retail merchandising initiatives. The position serves as a liaison between internal business teams and external staffing vendors, ensuring jobs are appropriately staffed and performance expectations, vendor performance, staffing fulfillment, and issue resolution. The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers with access to the best products available in the marketplace today. Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

Requirements

2 – 4 years of experience administrative, lead capacity.
Ability to work effectively with management
Excellent problem-solving ability; mathematical and analytical ability
Strong initiative and self-directed, ability to work independently with little or no supervision
Good organization, prioritizing and follow up skills
Time management.
Ability to work independently in a remote environment.
Detail-oriented with high accuracy level.
Intermediate to advanced PC skills; must be proficient in Microsoft Office Word, Excel, Outlook and PowerPoint
Strong communication skills
Supervisory skills; to include Delegating Responsibility, Training, & Evaluating Performance
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Safety: must have the ability to perform the job safely by demonstrating full awareness of his/her surroundings. Will utilize proper safety techniques and equipment use when necessary. Will be proactive in alerting Management of any unsafe act or condition to prevent injuries.

Nice To Haves

Bachelor's Degree
Field of Study/Area of Experience: Business or related field (equivalent experience will be considered where applicable)

Responsibilities

Manage staffing requests with third-party workforce vendors.
Match agencies to projects based on geography and staffing capabilities.
Monitor agency staffing fulfillment and performance.
Maintain and build vendor relationships.
Conduct agency performance oversight.
Set expectations for corrective actions, communicate performance concerns.
Address service issues and staffing concerns.
Manage agencies in conjunction with corresponding with issues regarding statutory safety and training compliance issues, wage and rate issues (Compensation), associate claims and performance management.
Manage a team of approximately 150-200 field based representatives within a geographic region by reviewing incoming manpower requests in order to evaluate true need versus customer/client request to provide for optimal execution rates in conjunction with balancing need for reschedule timeframes.
Regularly conduct coaching sessions with Full-Time & Part-Time associates to discuss strategies for ongoing demonstration and improvement, in addition to coaching and promoting accountability.
Maximizes the efficiency and control labor costs by using the PTS System, schedule appropriate personnel based on skill set and geography. Identify manpower shortfalls and third-party needs, seeking approval for all usage of outside resources. If third party approved, create P-net request and schedule the usage of said resources.
Manage associates in conjunction with corresponding centers of excellence with issues regarding statutory safety and training compliance issues (Learning & Development), wage and rate issues (Compensation), associate claims and performance management (Associate Relations)