Senior Salesforce Administrator

PathstoneAtlanta, GA
Hybrid

About The Position

Pathstone is looking for a Senior Salesforce Administrator to support multiple organizations. This role involves designing advanced flows, overseeing system integrations, ensuring data integrity, acting as a strategic partner, translating business requirements into scalable technical solutions, maintaining security, and optimizing platform performance. The Senior Salesforce Administrator will serve as a trusted advisor to executives and front-line leadership, creating platform roadmaps and defining development priorities.

Requirements

  • Bachelor’s degree is preferred.
  • A minimum of 4+ years of Salesforce experience.
  • Salesforce Certified preferred.
  • Strong knowledge of Salesforce capabilities, ability to align them with business needs, and recommend potential solutions.
  • A collaborative mindset. Comfortability working with cross-functional teams to ensure Salesforce solutions align with business objectives.
  • Exceptional communication skills: able to clearly articulate technical concepts to non-technical stakeholders to both elicit and document business requirements effectively.
  • Strong project management abilities: managing timelines, resources, and deliverables to ensure projects are completed as needed.
  • Ability to identify the business strategies, goals, initiatives and challenges to define scope of project or initiative.
  • Able to develop comprehensive test plans and cases to conduct user acceptance testing to validate system functionality and performance.
  • Critical thinker/problem solver.

Nice To Haves

  • Experience in the financial services industry is a plus.

Responsibilities

  • Lead day-to-day administration of environment.
  • Design and implement complex flows, validation rules and approval processes to streamline operations and reduce manual effort.
  • Oversee data integrity through regular audits, de-duplication and the implementation of data security framework.
  • Manage end-to-end integration with third-party tools.
  • Guide and mentor junior or mid-level admins on best practices.
  • Meet with stakeholders and SMEs in discovery sessions.
  • Develop understanding of current business processes and document processes in development.
  • Develop and define project roadmaps.
  • Analyze data and draw business insights.
  • Facilitate business solutions.
  • Manage Salesforce projects.
  • Create and deliver presentations.
  • Track and solve issues during testing.

Benefits

  • Comprehensive medical, vision, and dental coverage
  • Flexible spending options
  • Flexible PTO
  • Life insurance
  • Education support
  • 401(k) plan
  • Parental leave
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