Senior Salesforce Administrator

Drata • San Francisco, CA

4d • $144,800 - $178,900 • Hybrid

About The Position

Drata is seeking a Senior Salesforce Systems Administrator to support the scaling and ongoing evolution of our go-to-market (GTM) systems. In this role, you’ll be a core contributor to the design, maintenance, and administration of our Salesforce and supporting systems ecosystem - ensuring stability, usability, scalability, and data integrity across the GTM systems stack. You will report directly to our GTM Systems leader and cross-functional teams (Sales, Marketing, Customer Success, Finance, and Business Operations) to deliver efficient, well-governed solutions in Salesforce and connected platforms such as CPQ, Service Cloud, NetSuite, and Snowflake. This is a high-impact role focused on supporting Drata’s growth from $100M+ to the next level through automation, data quality, and operational excellence.

Requirements

• 5-9 years of strong expertise in enterprise application architecture, including Salesforce and integrated tools supporting finance, billing, and revenue ops
• Experience administering and supporting tools within a revenue technology stack, such as Clari, Outreach, LinkedIn Sales Navigator, and ZoomInfo, with an understanding of how these tools support sales execution
• Hands-on experience with Salesforce Sales Cloud and Service Cloud, with exposure to Experience Cloud and a functional understanding of Salesforce CPQ and quote-to-cash processes
• Foundational knowledge of Salesforce development concepts, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform limits, with the ability to read, troubleshoot, and safely extend existing solutions
• Experience integrating Salesforce with third-party tools, using native connectors, managed packages, or integration platforms, and collaborating with senior team members on more complex integrations
• Proven ability to contribute to Salesforce initiatives, assisting with solution design, configuration, testing, release management, and post-deployment support in cross-functional environments
• Skilled in building, maintaining, and enhancing scalable Salesforce solutions, supporting quote-to-cash workflows, billing processes, and operational automation under established architectural standards
• Working knowledge of SaaS business models, sales KPIs, and operational metrics, enabling effective support of Go-To-Market teams and informed configuration decisions
• Interest in mentorship and knowledge sharing, collaborating with fellow administrators and developers while continuing to grow technical and leadership skills
• A strong sense of ownership and quality, with experience delivering well-structured, maintainable solutions and following best practices for documentation, testing, and system

Responsibilities

• Administer and support Drata’s Salesforce instance and supporting systems, including day-to-day configuration, maintenance, upgrades, and user support.
• Contribute as part of the GTM Systems team to implement roadmap initiatives, working from design through testing and deployment.
• Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support our quote-to-cash process.
• Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.
• Maintain field hygiene, object architecture, page layouts, profiles, permission sets, validation rules, and flows to align with data governance standards.
• Troubleshoot system issues, perform root cause analysis, and implement long-term fixes in partnership with internal teams and external consultants.
• Ensure documentation and user training materials are updated and easily accessible; support onboarding of new users and teams.
• Support integrations and data flows between Salesforce and external systems.
• Build and maintain reports and dashboards that support pipeline management, forecasting, customer lifecycle, and revenue operations.
• Conduct regular system audits and health checks, proactively identifying and resolving data quality issues.
• Collaborate with IT, security and compliance teams to ensure proper role-based access, auditability, and system availability.
• Participate in release planning, user acceptance testing (UAT), and post-deployment validation.
• Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities.

Benefits

• Stock equity
• Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents
• Comprehensive wellness benefits
• Healthcare concierge services
• 401(k) plan
• Company-paid life and disability insurance
• Tax-advantaged spending accounts
• Discounted voluntary offerings
• Paid Parental Leave policy
• Kindbody fertility and family-building benefits
• Dedicated leave specialists
• Generous annual stipends for both professional and personal development
• Access to a wide range of internal learning opportunities
• Flexible vacation policy
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed