Senior Sales Ops Admin (R5232)

Shield AI•Washington, DC

About The Position

The primary function of this role is managing administrative tasks and tracking across domestic and international proposals, while supporting proposal management and Salesforce maintenance. The ideal candidate has strong organizational and technical writing skills, with the ability to translate complex technical concepts into clear, concise language. This role requires strong communication and coordination skills to work across teams. The proposal administrator will support a growing volume of proposals and pricing efforts, assist with responses to requests for information, and maintain process documentation to standardize workflows and support audits and onboarding.

Requirements

2-4 years of relevant experience in government proposals or related work.
Bachelor's degree in business, marketing, engineering or equivalent experience.
Experience with proposal methodologies (e.g. Shipley), compliance matrices, and implementing project management tools and processes.
Strong analytical and quantitative problem-solving skills, with demonstrated aptitude for data-driven work.
Ability to develop and support technical content for RFIs, abstracts, and proposal materials.
Strong written and verbal communication skills, with the ability to convey complex ideas clearly.
Ability to collaborate effectively across teams and work with stakeholders at all levels.
Demonstrated ownership, reliability, and ability to adapt in a fast-paced, dynamic environment.
Proven track record of teamwork, professionalism, and maintaining high standards of performance and integrity.

Nice To Haves

Experience managing Foreign Military Sale and Direct Commercial Sale proposals.
Strong technical background especially with Unmanned Aircraft Systems (UASs) and software.
Demonstrated thorough understanding and knowledge of the military operations and the acquisition process that allows you to maintain strong customer relations.
Demonstrated understanding of specific DoD operational scenarios and systems.
Understanding of international markets/geopolitical trends to drive international business strategy
Active DoD security clearance.

Responsibilities

Balance multiple priorities in a dynamic, fast-paced environment, including administrative support, proposal management, and process improvement.
Manage and maintain deal tracking, ensuring records are accurate and audit-ready.
Coordinate deal setup, assignment and supporting documentation across systems.
Oversee charge code creation and lifecycle tracking.
Support pipeline tracking, reporting, and operational data analysis for forecasting and planning.
Coordinate cross-functional reviews, including scheduling, logistics, and documentation of key decisions and approvals.
Serve as a primary point of contact for review processes and related stakeholder communications.
Maintain approval workflows, compliance matrices, and stakeholder records.
Develop and support technical content for requests for information (RFI), proposals, and presentations, including formatting, editing, and knowledge management.
Partner cross-functionally (BD, legal, finance, engineering, etc.) to support proposal execution, process improvements, and business development operations.