Senior Sales Operations Analyst

OfficeRnD•Boynton Beach, FL

11d•Hybrid

About The Position

OfficeRnD is seeking a Senior Sales Operations Analyst to join their Revenue Operations team in Bulgaria. This role will be the operational backbone of the sales organization, responsible for the quote-to-signature deal flow, enabling sales representatives to work more efficiently, and providing analysis to guide pricing, sales strategies, and performance reporting. It is a hands-on position with high visibility, requiring close collaboration with Sales, Finance, Legal, and Marketing leaders to facilitate deals, uncover insights, and implement process improvements for scalability. The ideal candidate is curious, thrives in a fast-paced environment, and excels at transforming complex operational challenges into structured, repeatable systems.

Requirements

3+ years of experience in Sales Operations or Revenue Operations.
Demonstrated ownership of deal processing, quote-to-cash workflows, or sales reporting in a commercial environment.
Strong analytical skills, with the ability to turn raw data into structured insight and actionable recommendations.
Excellent written and verbal communication skills in English; confident partnering with senior stakeholders.
A naturally inquisitive mindset - you ask “why”, you dig into data, and you are not satisfied with surface-level answers.
Comfort operating in a fast-paced, high-change environment and a proven ability to drive adoption of new processes.

Nice To Haves

Prior experience in a B2B software or SaaS company.
Hands-on experience with HubSpot CRM.
Hands-on experience with PandaDoc or a comparable quoting and e-signature tool.
Experience building reports and dashboards in Looker or a comparable BI tool.
Exposure to change management frameworks or a track record of leading process rollouts.

Responsibilities

Own end-to-end deal processing for the global sales organization, from initial quote through signed contract and hand-off to Finance.
Review and validate deal structures, pricing, and contract terms to ensure accuracy, policy compliance, and alignment with internal approval thresholds.
Administer and continuously improve quoting and e-signature tooling, shortening cycle times while reducing errors.
Serve as the primary point of contact for sales reps needing help moving deals through the pipeline.
Train and support sales reps on tools, processes, pricing, and contracting to drive consistency and confidence in execution.
Maintain clear, up-to-date playbooks and documentation covering workflows, approvals, and common deal scenarios.
Partner with Sales, Finance, and Legal to support complex or non-standard deals.
Collaborate with Revenue Operations and Finance to implement pricing strategies, discount policies, and packaging updates.
Update and maintain contract templates, quoting frameworks, and approval workflows.
Monitor pricing applications in the field and provide insights to inform future policy improvements.
Build and maintain dashboards and reporting on sales team performance, pipeline health, conversion, and productivity.
Deliver ad hoc analysis for sales leadership, including deep dives on rep performance, segment trends, and deal economics.
Translate data into clear recommendations that help leaders make faster, better-informed decisions.
Identify inefficiencies in existing sales processes and lead the design, rollout, and adoption of improvements.
Communicate changes clearly and proactively, making sure reps and stakeholders understand the what, the why, and the how.
Contribute to cross-functional projects that connect Sales with Marketing, Customer Success, Finance, and Product.