Senior Sales Manager

Kimpton Hotels & Restaurants • Miami Beach, FL

1d

About The Position

This position maintains a balance of proactive & reactive selling, maintenance &
growth of key accounts and sales team development while utilizing skills as a
strategic sales & revenue leader in our organization. Goals are aligned around
the achievement of total hotel room revenue, group bookings, food & beverage
contribution, market share results and sales training. Responsible for working
directly with the Director of Sales & Marketing and General Manager in creating
a clear and credible vision for the hotel sales team, understands market mix as
well as the competitive landscape and aligns structures and systems to achieve
strategic goals and maximize revenues. Position will work tactically with the
DORM to ensure a strategically symbiotic relationship between the
two disciplines.

Requirements

• 1 to 3 years of hotel sales experience.
• Strong selling skills.
• Ability to inspire, lead and manage a team by example.
• Act as owner of the hotels and communicate a clear sense of strategy and purpose.
• Strong computer skills including proficiency in Microsoft Office Suite.
• Well organized, detail oriented with excellent follow-up.
• Must possess excellent communication skills both internally and externally.
• Ability to convert vision into specific and tangible actions to benefit the hotels.
• Must emulate the Kimpton Culture.

Nice To Haves

• Bachelor’s degree is preferred.

Responsibilities

• Position is responsible for achieving 100% of the group sales revenue goals through individual and team efforts.
• Continually assess strengths/challenges of sales team members.
• Provides coaching, mentoring and training to sales team.
• Incorporates marketing initiatives to support group sales strategies and activities.
• Establishes a sense of urgency with the team to understand and achieve the needs of the hotel.
• Knowledgeable of hotels' competitive set and recommends sales/pricing strategies, service and product improvements to stay competitive.
• Will carry food & beverage contribution goals and work collaboratively with DOC to help achieve food and beverage revenues.
• Consistently reviews shifts in market mix with DORM & DOSM and able to make deployment & pricing recommendations.
• Stays atop industry trends.
• Works with National Sales Team to communicate specific account needs to impact revenues for the hotels.
• Responsible for appropriate identification of key group markets and supporting deployment and travel schedule strategies.
• Sales skill development of team to include implementation, coordination and maintenance of weekly sales training vignettes.
• Responsible for team achievement of ShopTalk results.
• Able to present to DOSM, General Manager & ownership interests both successes and areas for opportunity within the group segment.
• Maintains a thorough understanding and ability to report on group pace and future group need areas.
• Administrative Responsibilities: Responsible for completing and communicating monthly group sales results to DOSM.
• Assists in development of appropriate group production goals for the sales team.
• Actively participates in weekly yield meetings.
• Regular analysis of industry intelligence reports (i.e. STR and Hotelligence).
• Conducts FJP reviews as well as weekly meetings with the sales team to ensure appropriate direction.
• Ensure that accurate and thorough notes/traces of accounts are maintained via Delphi.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees