Senior Sales Manager

GenthermNovi, MI

About The Position

Your Career. Your Impact. Your Future. At Gentherm, we believe the next big breakthrough begins with you. As a global leader in thermal management and pneumatic comfort technologies, we develop advanced systems that deliver meaningful solutions to enhance health, wellness, comfort, and efficiency in everyday life. Our products and innovations are created for you, by you. Be part of our team where a human-centric mindset drives everything we do—from the technologies we build to the careers we support. With decades of expertise, we have pioneered advanced solutions that have become a standard expectation for consumers around the world. The same thoughtful approach we take in developing our technologies guides how we support your career: purposeful, impactful, and tailored to you. Because when you thrive, innovation thrives. IMPACT and OPPORTUNITY The Senior Sales Manager at Gentherm is a high-impact commercial leadership role responsible for driving global strategy, growth, and profitability for at least one major OEM customer. This role leads a team of Account Managers and provides senior-level guidance across all commercial activities, ensuring consistent customer engagement, long-term strategic planning, and flawless execution across global regions. The Senior Sales Manager owns complex negotiations, oversees customer financial performance; including a strong focus P&L and serves as a senior escalation point for customer and internal leadership. This position reports directly to the Executive Director, contributing to organizational strategy, executive-level customer management, and regional/global alignment.

Requirements

  • Bachelor’s degree in Business, Engineering, Marketing, or related field.
  • 8+ years of automotive commercial experience, including direct OEM responsibility.
  • 10+ years of Automotive OEM experience
  • 3+ years of people management experience, leading Account Managers or commercial teams.
  • Demonstrated success managing major OEM customer accounts.
  • Strong financial acumen with proven ability to support or influence P&L decisions.
  • Strong communication, negotiation, and leadership skills.
  • Ability to travel domestically and internationally (~25%).

Nice To Haves

  • Experience with thermal systems, electronics, interior comfort systems, or related technologies.
  • Familiarity with APQP, PPAP, and automotive program management processes.
  • CRM proficiency (Campfire preferred).
  • Green Belt Certification.
  • Experience with global customer organizations and multi-region coordination.

Responsibilities

  • Own global commercial responsibility for a major OEM account, engaging across purchasing, engineering, operations, and executive leadership.
  • Develop and execute multi-year account strategies aligned with customer business objectives.
  • Lead quoting strategy, pricing governance, negotiation planning, and business case development.
  • Provide strategic direction and support to Account Managers on financial opportunities and customer risks.
  • Maintain ownership of customer-level P&L, including margin management, pricing strategy, and profitability improvement.
  • Drive cost recovery, inflation mitigation, and financial risk management initiatives.
  • Oversee accurate forecasting, revenue tracking, and overall financial performance.
  • Lead, coach, and develop a team of Account Managers to ensure consistent commercial execution globally.
  • Serve as a senior escalation point for complex commercial issues, disputes, and program challenges.
  • Partner with executive leadership on customer strategy, risk management, and key communications.
  • Drive new business growth through RFQs, quoting, and expansion across product and technology portfolios.
  • Collaborate cross-functionally (engineering, operations, finance, quality) to ensure alignment and successful program execution.
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