Senior Sales Manager

Torch Dental•Austin, TX

10d•Onsite

About The Position

As a Senior Sales Manager, you will be responsible for leading and scaling a team of Account Executives (AEs) to drive consistent revenue performance. This role is equal parts operator and leader. You will bring structure, enforce process discipline and elevate team performance while also identifying and driving the strategic changes needed to improve conversion and close rates. You will inherit a team with strong existing SOPs, tooling and process infrastructure. Your role is to ensure rigorous execution against these standards, while pressure-testing and evolving them based on real performance data. You should be highly organized, metrics-driven, and comfortable operating in a fast-paced environment where immediate performance improvement is expected. Over the next year you will support the development and execution of our go-to-market strategy to support the launch and sale of a new product. This includes building a motion that enables effective product bundling at point of sale and supporting the AE team with the appropriate processes, systems, and team enablement required to convert business. This is a high-impact role with a clear path to growth for candidates who demonstrate strong leadership, operational excellence and strategic thinking.

Requirements

8+ years of sales experience, with at least 3+ years managing Account Executives
Proven track record of improving conversion rates and driving revenue performance in a transactional sales environment (ASP ~$5Kâ$10K)
Experience in a Series B or Series C startup environment (or similar pace and ambiguity)
Strong operator mindset, highly organized, process-oriented and detail-focused
Demonstrated ability to enforce process while also improving and evolving it
Deep experience coaching reps on discovery, objection handling, and closing
Data-driven with strong analytical skills; comfortable using Salesforce (or similar CRM) and spreadsheets to drive decisions
High emotional intelligence with the ability to manage rep motivation, morale and performance simultaneously
Strong business acumen and ability to think beyond the deal, connecting sales performance to broader company strategy

Responsibilities

Team Leadership: Recruit, develop, and lead a high-performing team of Account Executives. Set a high performance bar, hold reps accountable and create a culture of ownership, urgency and continuous improvement.
Process Execution & Discipline: Drive strict adherence to existing sales processes, SOPs and operating rhythms. Ensure consistency in deal execution, pipeline management and forecasting accuracy.
Performance Management: Own core sales metrics (e.g., opportunity creation, opportunity conversion rates, pipeline management). Conduct deep call reviews, pipeline inspections, role play sessions and deal coaching to directly improve win rates.
Coaching & Deal Strategy: Actively coach AEs on discovery, objection handling, and closing. Get directly involved in deals when needed to unblock, accelerate and improve outcomes.
Operational Rigor: Bring structure and organization to the team. Enforce clear cadences, reporting and inspection frameworks to eliminate ambiguity and drive accountability.
Strategic Improvement: Identify patterns in lost deals, conversion gaps, and rep performance. Translate insights into actionable changes across the sales process, messaging, pricing and product feedback within the first 3-6 months.
Cross-Functional Collaboration: Partner closely with Marketing, RevOps and Product to improve lead quality and sales effectiveness. Serve as a key voice of the customer internally.
Forecasting & Pipeline Management: Own accurate forecasting and pipeline health. Ensure deals are progressing with urgency and that risks are identified early and addressed.