Senior Sales Manager

Seascape Beach ResortAptos, CA
$85,000 - $95,000Onsite

About The Position

The Senior Sales Manager is responsible for developing business from the markets within their assigned territories, meeting and/or exceeding individual sales goals through the maximization of sales efforts, development of potential markets, and thorough administration of assigned responsibilities through reasonable delegation and attention to details.

Requirements

  • Two or more years of college or a minimum of three to five year’s related industry experience and/or training; equivalent combination of education and experience.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to investigate and analyze data, drawing a conclusion and providing recommendations for improvement of hotel revenues through business reviews.
  • Computer skills required for communication and reporting- Excel, Word and Outlook.
  • Must provide valid document(s) to work in the US.
  • Valid California Driver License is required.
  • Strong motivational, innovative, and interpersonal skills.
  • Provide leadership in order to influence, develop, and empower associates to achieve objectives with a team approach.
  • Exceptional verbal and written communication, listening and leadership skills.
  • Financial management skills.
  • Ability to communicate and collaborate with senior and all levels of management within all departments.
  • A self-starter with the ability to work independently and engage and positively impact other.
  • Ability to accept responsibility and account for his/her actions.
  • Strong attention to details, especially on contractual agreements etc.
  • Ability to utilize the available time to organize and complete work within given deadlines.
  • Ability to think in ways as that will produce new concepts and ideas.
  • Ability to find a solution for, or to deal proactively with, work related problems in a controlled, focused and professional manner.
  • Persuade and Influence.
  • Motivate, Encourage, Empathize and Inspire.
  • Creative and Critical Thinking and Analysis.
  • Effective Verbal and Written Communication.
  • Goal and Team Oriented.
  • Leadership and Time Management Skills.
  • Extraverted, Personable and Service Oriented.
  • Problem Solving and Resolution.

Nice To Haves

  • Sales and marketing, front office and/or catering and conference services experience a plus.
  • Experience with front office systems and Delphi preferred.
  • Knowledge of GDS and OTA web portals as they apply to transient and leisure travel.
  • Proficient in Outlook and Internet applications.

Responsibilities

  • Schedule appointments for sales calls with key accounts and prospective clients, when appropriate, to target areas.
  • Call on companies and associations to solicit and develop new business from markets within the salesperson’s territory.
  • Meet and/or exceed individual quarterly sales goals in order to meet annual budgeted revenues.
  • Secure and book meetings and conferences from within their territory and markets.
  • Dedicate majority of time to direct sales utilizing email, telephone, Linked In, Delphi etc.
  • Foster relationships with new and existing clients in order to build loyalty to the resort.
  • Penetrate existing accounts for new contacts for new business leads.
  • Maintain and update information in Delphi on all accounts.
  • Respond promptly to all correspondence from within salesperson’s market and territories and set routine trace dates and follow up.
  • Conduct site inspections and property tours as often as possible and follow through accordingly to secure business.
  • Attend trade shows pertinent to salesperson’s market and territories.
  • Attend trade association meetings, seminars, and functions through membership in associations (i.e. MPINCC, SVBTA & BABTA).
  • Perform general office duties and assist other sales personnel, as needed and required.
  • Build and maintain rapport with corporate and association meeting planners through memberships and contacts in resort and hotel industry associations.
  • Maintain a working relationship with departments interacting with conference groups (i.e. Front Office, Catering & Conference Services, and Accounting etc.).
  • Contribute and work as a “Team” member in all facets of the position.
  • Assist with responding to RFPs and leads for all Sales Managers in order to secure business to ensure the sales team meets and/or exceeds the team’s overall sales goals per quarter.
  • Stay abreast of industry trends and make recommendations of changes which would have a positive impact on operations and service to ensure 100% guest satisfaction.
  • Assist DOS in their absence with compiling and distributing 90 Day Forecast reports, RFPs and lead distributions and responses, site visits, revenue management and business reviews.
  • Perform other related duties as requested by the Director of Sales.
  • Support safe work habits of all banquet staff and contribute to a safe working environment at all times.
  • Follow directions, get along with co-workers and supervisors, treat co-coworkers, supervisors and guests with respect and courtesy, contributes to a positive and rewarding team environment and refrains from abusive, insubordinate and/or violent behavior.
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