Senior Sales Manager

VH LisleChicago, IL
Onsite

About The Position

Solicit group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. This role involves soliciting new and existing accounts through various channels, preparing correspondence, participating in sales-related meetings, and collaborating with other departments to ensure quality customer service. The position also requires developing and maintaining knowledge of market trends, competition, and customers, as well as building rapport with community contacts and vendors. The Senior Sales Manager is expected to be a leader and a role model to all employees.

Requirements

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed independently or in a team environment with the employee acting as a team leader.
  • Must possess basic computer skills.
  • Knowledge of hotels and competitive markets.
  • Ability to make decisions with only general policies and procedures available for guidance.

Nice To Haves

  • Ensure that guest satisfaction is consistently obtained and maintained.

Responsibilities

  • Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
  • Prepare correspondence to customers, internal booking reports, and file maintenance.
  • Participate in daily RevMax meetings, pre-convention meetings, training, and other sales-related meetings.
  • Work with other departments within the hotel to provide quality service to customers.
  • Attend trade shows, community events, and industry meetings.
  • Develop and maintain knowledge of market trends, competition, and customers.
  • Develop and maintain rapport with key community contacts and vendors to ensure a visible presence in the community.
  • Act as a leader and a role model to all employees.
  • Professionally represent the hotel in community and industry organizations and events.
  • Participate as a team player with all departments.
  • Assist with reports and/or competition data collection.

Benefits

  • Salary: $95,000 - $110,000
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