Senior Sales Manager- 149 rooms

Schulte Hospitality Group•Miramar, FL

17h

About The Position

Schulte Hospitality Group is seeking a service-oriented Senior Sales Manager for a 149-room hotel. The role leads hotel sales activities and supports revenue growth by managing pricing, prospecting for business, maintaining customer relationships, analyzing market and revenue performance, and developing sales and marketing plans. The manager works with hotel and regional leadership, including the General Manager and regional sales and revenue management leaders, and provides guidance to sales staff. The position requires flexible work hours that may include evenings, weekends, and holidays, as well as travel as needed.

Requirements

Bachelor's degree in Hotel Administration, Business, or Marketing.
At least 5 years of progressive hotel sales experience with leadership responsibilities.
Strong analytical skills related to the impact on hotel revenues.
Effective verbal and written communication skills.
Strong interpersonal skills.
Strong understanding of revenue management principles.
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Ability to travel as needed.
Flexible work hours that may include evenings, weekends, and holidays.

Responsibilities

Maintain and promote a teamwork environment through positive leadership and clear communication among coworkers.
Provide pricing and guidance recommendations to sales staff and review and approve special corporate negotiated rates.
Develop a working knowledge of hotel operations, including food and beverage, guest services, and reservations.
Develop knowledge of and ensure adherence to company sales policies and standard operating procedures.
Drive customer loyalty and account share by delivering service excellence throughout the customer experience.
Provide guidance for annual RFP season to National Sales, with help from the General Manager and/or Regional Director of Sales and National Sales.
Ensure solicitation, closing, and customer communications are completed and documented for the team.
Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events.
Develop and maintain market awareness to predict revenue opportunities and set proactive strategies.
Analyze sales and revenue management reports to identify trends and future demand opportunities; monitor pricing, MAR, and other minimums against inventory, sales and revenue strategies, and market demand.
Participate in forecasting revenue and expenses.
Conduct ongoing competitor price and product analysis to ensure appropriate rate positioning and product offerings.
Conduct weekly and monthly share analysis of hotel performance against competitors and implement strategies with regional sales, regional revenue management, and the General Manager.
Recommend and implement hotel sales programs and accurately track return on investment.
Initiate collateral and online marketing efforts, including printed collateral, direct mail, discount promotions, email marketing, and website presence, and track return on advertising and marketing spend.
Prepare annual marketing, business, and budget plans.
Set and monitor team member goals for weekly sales activities and monthly, quarterly, and yearly room-night and revenue targets.
Abide by Prime Time Selling hours.
Perform other job-related duties as assigned.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates under company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.