Senior Sales Manager

Woodmark Hotel•Kirkland, WA

11h•$90,000 - $95,000•Onsite

About The Position

The Senior Sales Manager shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service.

Requirements

Must be a United States citizen or possess a valid work permit
Must be at least 18 years of age
Must have a natural ability to interact with others
Must be able to read, write and speak English
Must be able to accurately follow verbal and written instructions
Must possesses excellent communication skills
Must have excellent listening skills
Must be able to work in a fast-paced environment
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to stand on feet throughout the shift, with intermittent periods of walking;
Must be able to frequently lift and carry up to 25 lbs at shoulder height;
Must be able to occasionally push/pull up to 75 lbs
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis;
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat);
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, snow, heat).

Nice To Haves

At least one year sales experience preferred
At least one year hospitality experience preferred
Hospitality specialty degree of prior hospitality experience preferred

Responsibilities

Solicits and develops potential sales leads, prospects for new business opportunities and consistently works to book repeat and new business
Coordinates and conducts site tour for booked and potential guests
Evaluates each piece of business to ensure lead/event can be property serviced and executed with highest level of hotel standards
Establishes strong rapport with clientele during contract process, maintaining strong/prompt communication prior to hotel program
Negotiate with clients, achieve maximum revenue/profit potential while satisfying customer needs
Maintains strong client base with assigned market segment
Communicates effectively with all hotel departments to ensure smooth delivery of all services
Participates in appropriate trade shows and sales blitzes
Attends appropriate department, hotel and division meetings
Upsells other hotel amenities, hotel services to guests
Be part of a cohesive team with focus on creating the best possible guest experience
Actively participates in industry related organizations to maintain awareness within Seattle area
Maintains an up to date working knowledge of all hotel amenities as well as any special events
Reports to work on time and according to posted schedule, maintains accurate time records
Maintains a professional appearance. Follows all Woodmark Hotel dress code standards
Remains alert, courteous and helpful to the guests and colleagues at all time
Performs other related duties as assigned

Benefits

Easy access to work - centrally located in Kirkland, Washington.
Free on-property parking for all Team Members.
Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members.
Team Member appreciation events and recognition celebrations.
Coffee & Tea – Team Members enjoy daily complimentary drip coffee & tea.
Restaurant discounts – Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spa’s restaurant, Carillon Kitchen.
Spa discounts – Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa.
Hotel Room night discounts for Team Members and their Friends & Family.
Carillon Point property discounts at restaurants and businesses.
LifeMart discount program through ADP.
401(k) Plan after 1-year of employment with employer contribution.
Team Member Assistance Program – Free & confidential counseling program
Paid Time Off (PTO) – 17+ days per year
Complimentary Life Insurance
Voluntary Medical Insurance
Voluntary Dental Insurance
Voluntary Vision Insurance
Voluntary Accident & Critical Illness Insurance
Voluntary Pet Insurance