Senior Sales Manager, Technology Media & Telecom - Global Payment Solutions

HSBC Global Services LimitedSeattle, WA
Onsite

About The Position

This role is within HSBC's Global Payments Solutions (GPS) team, focusing on supporting US-headquartered Technology, Media, and Telecoms (TMT) corporates. The position is based in San Francisco and involves managing a portfolio of these clients to increase HSBC's global cash management wallet share and revenue. The role requires close collaboration with Banking Coverage and GPS teams across different markets and functions to develop client engagement strategies and deliver end-to-end solutions. Success will be measured by developing a coordinated deal pipeline, converting opportunities into revenue, and strengthening long-term client relationships in payments, liquidity, and working capital. The role also involves providing market insights to Product and Channels teams for product enhancements.

Requirements

  • Proven record of working with complex global corporates in relevant client-facing roles.
  • Experience managing a client portfolio and accountability for cross-sell or client satisfaction metrics with a proven sales record.
  • Strong data analytical skills for pipeline management, opportunity prioritization, and revenue growth planning.
  • Understanding of global cash management techniques, competitive trends, and the regulatory environment.
  • Detailed knowledge of corporate treasury operations including foreign exchange, payments, liquidity, and working capital.
  • Strong knowledge of cash management clearing services, products, techniques, and strategies across local, regional, and global markets.
  • Experience managing large complex corporate relationships with a clear understanding of risk management, credit, structures, products, and processes.
  • Experience in an International Corporate Banking environment or with HSBC Group corporate products and services.

Responsibilities

  • Partner with Banking Coverage and GPS sales teams to identify opportunities and deepen global cash management wallet share in the TMT portfolio.
  • Adopt a needs-based advisory approach to understand requirements and recommend appropriate cash management solutions.
  • Coordinate cross-market teams to develop solutions and deliver proposals, RFP responses, and client pitches through to implementation handover.
  • Oversee collaboration with Implementation, Integration, and Client Service teams to translate mandates into realized revenues and ongoing coverage.
  • Provide feedback to Product and Channels teams on market trends and client requirements to inform product enhancements and development.
  • Shape CIB and GPS sector strategies through client planning, wallet sizing, events, case studies, and client testimonials.
  • Coach team members across the group on sales strategy, pipeline management, and sales conversion techniques.
  • Build a coordinated deal pipeline with global and regional sales teams aligned to opportunity prioritization and client value.

Benefits

  • Tailored professional development opportunities
  • Competitive pay and benefits package
  • Robust Wellness Hub
  • Welcoming and inclusive work environment
  • Empowerment to drive HSBC's engagement with communities
  • Industry-leading volunteerism policy
  • Generous matching gift program
  • Comprehensive program of immersive Sustainability and Climate Change Initiatives
  • Employee Resource Groups
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