About The Position

Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Requirements

  • Customer Experience (CX)
  • Pre-Sales Engineering
  • Sales Engineering
  • Bachelor's Degree
  • 5-7 Years Relevant Work Experience

Responsibilities

  • Provides timely, technical support and problem resolution for field service questions.
  • Supports Sales team with product modifications and engineering expertise for custom projects.
  • Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
  • Serves as Subject Matter Expert on Business Class products.
  • Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
  • Translates complex technical design requirements into information that customers can understand and respond to.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Benefits

  • Base pay within range, dependent on job-related, non-discriminatory factors such as experience.
  • Potential for significant upside above targeted earnings for those who overachieve their sales targets.
  • Best-in-class Benefits to eligible employees.
  • Variety of options, expert guidance and always-on tools, personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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