Senior Sales Engineer

Fusion Connect

About The Position

At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.

Requirements

  • Client-focused individual with both a technical and sales background to support multiple sales channels.
  • Customer-focused, solution-oriented mentality to ensure that the customer requirements are addressed to goal of closing opportunities.
  • In-depth understanding of Microsoft ecosystem, Networking, Security, and Telephony knowledge.
  • Specializing in Microsoft Teams, Operator Connect and CSP Licensing, NGFW, SD-WAN, POTS, Fax, Dedicated Internet Access & Broadband, Wireless (WiFi), SASE/SSE, as well as Voice over IP (VoIP) knowledge in UCaaS, CCaaS, Hosted VoIP and SIP Trunking environments.
  • Additional knowledge in other Cloud based products and services is a definite plus.
  • Understanding various Compliance standards like HIPAA, PCI, CPNI, and general Internet specification, and security/firewall policies are also a plus.
  • Strong technical knowledge of Networking and Network Security technologies
  • Strong technical knowledge of UCaaS and CCaaS services
  • Good Technical knowledge in legacy VoIP, POTS and Fax technologies
  • Strong knowledge in the Microsoft Ecosystem
  • Good understanding of SASE / SSE services
  • Ability to work independently, while demonstrating sound prioritization and judgment skills based on the business needs is essential
  • Self-directed, Strong organizational and Time Management skills
  • Excellent verbal and written communication skills
  • Ability to partner with Engineering, Product and Sales functions alike.
  • Ability to manage and/or influence project members to drive completion of deliverables on time and within scope against an aggressive timeline.
  • Five (5) or more years’ experience in Sales Engineering, Network/Voice Engineering, or Technical Sales
  • Experience with NGFW and SDWAN deployments across various locations; Dedicated Internet Access and Broadband connectivity; and Network Switches, Routers, and Firewalls
  • Experience in Omni-Channel service delivery and in deploying Communication and Collaboration technologies.
  • Experience with MS Office 365 CSP Licensing, Operator Connect, Direct Routing, and MS Teams
  • Experience in deploying Access Control, SWGs, CASB, and ZTNA

Nice To Haves

  • Experience & Certifications with Fortinet, VeloCloud, and Meraki is preferred.
  • Experience with MS Teams, Cisco Webex and TalkDesk is preferred.

Responsibilities

  • Work with assigned sales team(s) to achieve and exceed sales activity, installed revenue, and Cloud Services sales targets, especially larger enterprise class businesses.
  • Be Subject Matter Expert (SME) for all teams in the organization to address product questions, deliver complex demos and develop solution designs.
  • Work directly with Product teams to help develop product offerings as the Sales Engineering liaison during core team meetings, attending at least one per week.
  • Handle multiple qualified sales opportunities simultaneously leveraging the full product portfolio.
  • Assist all sales teams, while focusing on assigned team, in complex proposal preparation as well as local discovery efforts.
  • Deliver periodic technical training to sales and sales support staff as required.
  • Work with Sales teams to document sales activity and coverage activity using sales automation tools.
  • Attend key Sales events as subject matter expert and represent Fusion in a professional manner.
  • Provide regular reports and updates to Solutions Engineering management, meet tight deadlines and handle multiple high-revenue projects at one time.
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