About The Position

The Senior Sales Engineer plays a crucial role in driving client satisfaction, retention, and revenue growth through the strategic deployment of automation solutions. By fostering strong relationships and delivering value-added services, the Senior Sales Engineer contributes to the overall success and expansion of the company's industrial automation business.

Requirements

  • Customer facing position; with the majority time spent at customer site
  • Potential travel with some extended stay away from home
  • Physically capable of lifting SMC products and displays up to 50 lbs.
  • Be competent in all SMC sales philosophy, strategies, and tactics
  • Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary

Nice To Haves

  • Be able to successfully calculate ROI using the RINGI process
  • Have passed all training required by SMC

Responsibilities

  • Retains and profitably grows sales through proactive management of medium to large size OEM accounts
  • Meet or exceed annual growth expectations on a consistent basis
  • Presents all of SMC’s capabilities, services and products to current and prospective target customers
  • Serves as the primary contact for assigned customers and is responsible for customer growth
  • Represents the voice of the customer’s needs and goals within the organization
  • Leads all aspects of the sales process, calling upon others to assist in solution development
  • Own and manage customer relationship
  • Develop and execute detailed customer action plan and forecast as required
  • Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts
  • Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
  • Complete market reports as new and relevant information becomes available
  • Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
  • Have passed all training required by SMC
  • Be competent in all SMC sales philosophy, strategies, and tactics
  • Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary
  • Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
  • Collaborate with internal teams to develop tailored strategies aligned with client and company goals
  • Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives
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