Senior Sales Enablement Program Manager
About The Position
The Senior Revenue Enablement Program Manager supports Granicus’s Global Revenue organization by assessing, designing, and leading enablement programs and strategic initiatives that improve go-to-market readiness, customer health, and revenue growth. This role serves as a strategic partner across Sales, Customer Success, Marketing, Product, Revenue Operations, and Revenue Leadership to build scalable enablement programs, tools, and solutions that accelerate performance across the customer lifecycle. This individual will own high-impact enablement initiatives tied to Granicus’s most strategic growth priorities, including seller readiness, customer success capability development, and the design and reinforcement of strategic customer engagement motions—primarily through strategic reviews that improve account health, retention, expansion, and long-term customer value. This role will play a critical part in enabling key go-to-market motions, including Granicus’s GXA GTM strategy, ensuring field readiness, adoption, and consistent execution across Sales and Customer Success teams. The ideal candidate brings a strong background in revenue enablement, strategic program leadership, and cross-functional stakeholder management, with the ability to translate business priorities into scalable programs that drive measurable outcomes. This position is an individual contributor role reporting to the Director of Revenue Enablement and will partner closely with Customer Success leadership and the Sr Manager, Revenue Leadership Enablement to align enablement priorities across the customer lifecycle.
Requirements
- Bachelor’s degree or equivalent experience.
- 8+ years of experience in revenue enablement, sales enablement, customer success enablement, or program management.
- Proven track record leading cross-functional strategic programs.
- Strong understanding of sales and customer success motions.
- Experience influencing senior stakeholders across functions.
- Strong program management and analytical skills.
- Experience defining KPIs and measuring impact.
- Knowledge of change management principles.
- Strong understanding of adult learning principles.
- Excellent communication and synthesis skills.
- Experience with Gong, Highspot, Salesloft, and Salesforce.
- Proficiency in MS Office.
Responsibilities
- Own the assessment, design, development, implementation, and evaluation of enablement programs that support GTM and Customer Success initiatives.
- Lead cross-functional enablement programs aligning Sales and Customer Success across the lifecycle.
- Partner with Customer Success leadership on strategic review frameworks and customer growth plays.
- Drive enablement for key GTM motions including GXA strategy.
- Reinforce value-based selling and customer engagement practices.
- Collaborate across Marketing, Product, GTM Strategy, RevOps, and Revenue leadership.
- Translate business priorities into structured enablement programs and materials.
- Establish standards for program design, timelines, and metrics.
- Tailor enablement content to various roles and segments.
- Develop certifications, assessments, and reinforcement programs.
- Define KPIs with RevOps to measure readiness, execution, retention, and growth.
- Monitor and optimize enablement programs using data and feedback.
- Support manager coaching and onboarding programs.
- Serve as a strategic program lead across initiatives.
Benefits
- Flexible Time Off
- Company-Wide Wellbeing Days
- Work From Home Reimbursement
- Multiple Health Plan Options
- Employer HSA Contributions
- Fitness Reimbursement Program
- On-Demand Mental Health Support
- Paid Parental Leave
- Traditional & Roth 401(k)
- Life & AD&D Insurance
- Online Learning Platforms
- Competitive Salary & Bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
