Senior Sales Associate

Range USA•Greenfield, WI

3d•$15 - $15•Onsite

About The Position

Range USA is the nation’s largest operator of indoor shooting ranges, providing a friendly and safe environment for shopping, shooting, and learning. We are dedicated to making every visit easy, welcoming, and memorable, with every team member playing a crucial role. As we expand nationwide, we seek the right individuals to join us. At Range USA, your contributions have a tangible impact. The Senior Sales Associate acts as a sales-focused leader, responsible for achieving personal sales goals while ensuring the smooth execution of daily store operations, compliance, and safety standards. This role provides key support to Store Leadership by managing opening and closing routines, operational processes, and in-store execution, all while delivering an outstanding customer experience. We value team members who are curious, passionate, detail-oriented, and customer-focused.

Requirements

High School Diploma or equivalent required.
1–2 years of retail sales or customer service experience (specialty retail preferred).
Strong attention to detail with the ability to follow complex compliance procedures.
Ability to handle confidential information with integrity.
Flexible availability, including nights, weekends, and holidays.
Strong communication skills and customer-first mindset.
No firearm experience needed — we offer paid training.

Responsibilities

Deliver exceptional customer service aligned with Range USA standards.
Review KPIs and coach the team to meet expectations based on this data.
Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
Build customer relationships and increase basket size through product knowledge and recommendations.
Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
Support inventory flow, merchandising, and ad set execution to maintain visual standards.
Maintain overall store cleanliness and organization.
Ensure strict adherence to all firearm safety protocols for customers and staff.
Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
Safeguard confidential information and ensure all processes meet regulatory standards.
Ensure range readiness, safety, and cleanliness at all times.
Validate and escalate parts requirements to ASL if needed.