Senior Sales Associate

Range USA

18h•Onsite

About The Position

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience. The position involves delivering exceptional customer service aligned with Range USA standards, achieving or exceeding individual and store sales metrics, building customer relationships, executing daily operational tasks including opening/closing procedures and cash reconciliation, maintaining operational documents, supporting inventory and merchandising, ensuring store cleanliness, and strictly adhering to all firearm safety protocols and ATF regulations.

Requirements

Possess the following core values: Curious, Passionate, Do It Right, Service
High School Diploma or equivalent required
1–2 years of retail sales or customer service experience
Strong attention to detail with the ability to follow complex compliance procedures
Ability to handle confidential information with integrity
Flexible availability, including nights, weekends, and holidays
Strong communication skills and customer-first mindset

Nice To Haves

Specialty retail preferred

Responsibilities

Deliver exceptional customer service aligned with Range USA standards
Review KPIs and coach team to expectations from this data
Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
Build customer relationships and increase basket size through product knowledge and recommendations
Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
Support inventory flow, merchandising, and ad set execution to maintain visual standards
Maintain overall store cleanliness and organization
Ensure strict adherence to all firearm safety protocols for customers and staff
Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
Safeguard confidential information and ensure all processes meet regulatory standards
Ensure range readiness, safety, and cleanliness always
Validate and escalate if needed parts requirements to ASL