Senior Sales Associate

Range USA•Southgate, MI

3d•$15 - $15•Onsite

About The Position

Range USA is the nation’s largest operator of indoor shooting ranges, providing a friendly and safe environment for shopping, shooting, and learning. We are committed to making every visit easy, welcoming, and memorable, and we believe every team member plays a direct role in this. As we grow nationwide, we are looking for the right people to join us. At Range USA, your work has real impact. The Senior Sales Associate serves as a sales-focused leader, responsible for driving personal sales while ensuring the execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

Requirements

High School Diploma or equivalent required
1–2 years of retail sales or customer service experience (specialty retail preferred)
Strong attention to detail with the ability to follow complex compliance procedures
Ability to handle confidential information with integrity
Flexible availability, including nights, weekends, and holidays
Strong communication skills and customer-first mindset
No firearm experience needed — we offer paid training

Responsibilities

Deliver exceptional customer service aligned with Range USA standards
Review KPIs and coach team to expectations from this data
Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
Build customer relationships and increase basket size through product knowledge and recommendations
Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
Support inventory flow, merchandising, and ad set execution to maintain visual standards
Maintain overall store cleanliness and organization
Ensure strict adherence to all firearm safety protocols for customers and staff
Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
Safeguard confidential information and ensure all processes meet regulatory standards
Ensure range readiness, safety, and cleanliness always
Validate and escalate if needed parts requirements to ASL